Head of Alliance Management
vor 2 Monaten
About the Role
Bristol Myers Squibb is seeking a highly experienced and skilled professional to lead our outsourcing management function. As a key member of our team, you will be responsible for overseeing a team of outsourcing managers and ensuring the timely and high-quality provision of external services to our clinical trials.
Key Responsibilities
- Lead a team of outsourcing managers and serve as the main point of escalation for trial-level outsourcing concerns
- Ensure the timely and high-quality provision of external services to all BMS clinical trials
- Oversee a portfolio of external alliances with contract service providers and serve as the main point of contact for external alliance counterparties
- Determine and execute relationship management strategies while overseeing, approving, and developing a thorough understanding and monitoring of contracts and work/research plans
- Oversee vendor commitments and timelines across the portfolio, ensuring fulfillment of vendor obligations to BMS
- Lead BMS's vendor outsourcing management functions to embed industry-leading processes and principles that define how BMS interacts with and manages its vendor partnerships
- Collaborate within BMS's matrix structure to establish efficient and effective contracting processes to ensure all vendor contracts are in place to ensure critical clinical trial milestones are met
- Responsible for resource planning and management to ensure adequate resources are available to manage the book of work and proactive resource planning to ensure future resourcing is in line with forecasted business needs
- Setting goals and objectives for the OM function that are aligned with the business objectives of the organization and establishing appropriate metrics, KPIs, and scorecards to measure achievement of those goals and objectives
- Research and bring forward industry trends and innovation in the field of outsourcing management and where beneficial to the BMS organization, introducing these innovations within the OM group
- Partner with Global Procurement and other BMS functions to select and onboard new vendors
Qualifications and Experience
- A minimum of a BA or BSc degree in a clinical or scientific discipline (advanced degree a plus)
- A minimum of 8-10 years of relevant industry experience (pharma, biotech, CRO) required; scientific, financial, and business problem-solving experience desired
- Prior experience with alliance management, account management, outsourcing management, business operations, or business development within the pharma/biotech/CRO industry required
- Track record of influencing key internal and external stakeholders (including senior leaders) to obtain buy-in to influence or implement change
- Demonstrated influential leadership and communication capabilities with a proven ability to engage, manage, develop, and inspire a team
- Direct experience working directly with contract service providers across vendor categories, as well as broad exposure to clinical trial operations in general
- This role requires clinical trial operational experience, strong stakeholder management skills, and the ability to work across a highly matrixed and global organization
- Demonstrated ability to build alliances to gain key stakeholder support, buy-in, and ownership and maintain trust
- Demonstrated ability to make sound decisions based on a balanced evaluation of available information within a complex environment of competing project priorities
- Demonstrates a high level of adaptability in dealing with ambiguous and complex work environment and balances multiple demands on the role in a responsive and professional manner
- Direct people management experience with proven ability to engage teams and inspire them to sustain high levels of performance in a constantly changing environment
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