Software Development Specialist
vor 4 Wochen
We are seeking a highly skilled Software Development Specialist to join our team at Ecorobotix SA. As an After-Sales Automation Technician or After-Sales Engineer, you will be a key point of contact between our clients and our R&D teams.
Key Responsibilities- Deliver Exceptional Support: Provide world-class after-sales Level 3 support experience to our customers, ensuring their needs are met and issues are resolved efficiently.
- Build Strong Relationships: Develop and manage long-lasting relationships with distributors and customers, fostering trust and loyalty.
- Technical Expertise: Ensure diagnosis and technical support over diverse areas of expertise, including control software, hardware, and field applications.
- Collaboration and Improvement: Work closely with other departments to ensure continuous improvement of our products, services, and workflows.
- Documentation and Training: Assist in creating support and troubleshooting technical documentation for both internal and external use.
- On-Site Repairs: Perform occasional customer on-site repairs, demonstrating our commitment to customer satisfaction.
- Experience: 3-5 years of hands-on experience in software development and logfiles analysis.
- Language Skills: C1 level in German, B2 in English, French is a plus.
- Certifications: Certified automation technician or engineer, or equivalent.
- Additional Skills: Any knowledge of agricultural equipment and practices is a plus.
- Work-Life Balance: 2 days per week of home office.
- Advantageous Pension Fund Plan: A comprehensive pension plan to ensure your financial security.
- Public Transport Expenses: Participation in public transport expenses to make your daily commute easier.
- Company Events: Monthly company events, such as breakfast meetings, to foster team spirit and camaraderie.
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Software Development Specialist
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Yverdon-les-Bains, Waadt, Schweiz Ecorobotix SA VollzeitAbout the RoleWe are seeking a highly skilled Software Development Specialist to join our team at Ecorobotix SA. As an After-Sales Automation Technician, you will play a crucial role in providing world-class support to our customers and collaborating with our R&D teams to drive innovation.Key ResponsibilitiesDeliver Exceptional Support: Provide Level 3...
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