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Help Desk Technician
vor 2 Wochen
Stefanini, Inc. is looking for an experienced Help Desk Technician to join our IT support team. In this role, you will provide technical assistance to our customers, both over the phone and on-site.
Responsibilities:- Provide face-to-face IT support to users;
- Install, move, and deinstall hardware as needed;
- Diagnostics and troubleshooting of personal hardware issues;
- Testing and preparation of system and application changes in MS Windows 10 and MS Office 365 environments;
- Small project management related to new hardware or software installation;
- Installation of software, patches, and updates using MS SCCM.
You will work closely with our team to ensure that our customers receive prompt and effective technical support.