Strategic Boutique Leader

vor 2 Wochen


Sankt Moritz, Graubünden, Schweiz Cartier Vollzeit

Lead a Multicultural Team
As a Boutique Director at Cartier, you will be responsible for managing and developing a multicultural team that drives commercial ambitions and provides customers with unforgettable experiences reflecting the Maison's signature.

Key Responsibilities
• Collaborate with Cartier Switzerland departments to optimize retail efficiency indicators and develop team skills
• Manage, train, and develop a team that encourages performance, learning, and personal growth
• Translate boutique strategy and ambitions into individual and collective priorities and objectives on a daily basis
• Ensure the customer is at the heart of all actions, in compliance with the Maison's image and strategy
• Develop and implement a customer strategy, action plan, and annual events program to enhance boutique appeal and influence

Requirements
• Master's degree or equivalent
• 10+ years of retail experience in managing and developing large teams
• Strong leadership, communication, and management skills with a flair for business and customers
• Knowledge of the luxury goods industry and jewelry and watchmaking sectors is a plus
• Strong organizational skills and long-term vision
• Excellent analytical skills and understanding of retail productivity levers
• Experience in an international environment
• Fluency in French and English
• Strong digital skills and an interest in new technologies and media
• Strong interpersonal skills
• Willingness to work weekend shifts and travel for training, customer events, etc.


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