ICT Support Specialist

vor 1 Woche


Basel, Basel-Stadt, Schweiz bruederlinpartner Vollzeit

Beschreibung des Arbeitsplatzes

Ein renommiertes Unternehmen sucht nach einem erfahrenen ICT User Helpdesk Mitarbeiter / 1st Level Supporter (m/w/d) für den Standort in Basel, BS. Die Hauptaufgaben umfassen:

  • Entgegennahme und Bearbeitung von Supportanfragen im 1st Level Support per Telefon, E-Mail und Ticket-System
  • Erstellung und Aktualisierung von Benutzerkonten und Zugriffsrechten
  • Installation, Konfiguration und Wartung von Hard- und Software
  • Unterstützung bei der Fehleranalyse und Lösung von technischen Problemen
  • Dokumentation der Supportfälle und Pflege der Knowledge-Base

Voraussetzungen

  • Abgeschlossene Ausbildung im Bereich IT oder vergleichbare Qualifikation
  • Erfahrung im IT-Support, idealerweise im 1st Level Support
  • Gute Kenntnisse in Windows-Betriebssystemen sowie Microsoft Office
  • Freude am Umgang mit Kunden und eine serviceorientierte Arbeitsweise
  • Gute Deutsch- und Englischkenntnisse in Wort und Schrift

Was wir Ihnen bieten

  • Über 20 Jahre Markterfahrung in der Personalvermittlung auf dem Schweizer Markt
  • Den direkten Draht zu den Entscheidern bei unseren Kunden
  • Eine optimale und enge Zusammenarbeit mit Ihnen Dank unseres familiären Umfeldes eines inhabergeführten Unternehmens
  • Ein breites und tiefes Angebot an interessanten Vakanzen, die Ihren Wünschen und Vorstellungen entsprechen, damit Sie Ihren Traum-Job finden


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