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About Vitol
Vitol is a global energy leader with a presence across the energy spectrum. We seek to add value across the energy supply chain, including deploying our scale and market understanding to facilitate the energy transition. Our team comprises over 65 nationalities and we are committed to developing and sustaining a diverse workforce.
Job Description
Main Responsibilities
- Provide in-house CTRM support to worldwide users during their day-to-day tasks, escalating issues when required to the development team and ensuring follow-up.
- Understand and challenge CTRM enhancement requests from users, liaising with the development team.
- Train new comers and current users on CTRM and other in-house applications.
- Operate and troubleshoot business applications, including job monitoring, interfaces, and servers in collaboration with DBA, network, infrastructure, and development teams.
Requirements
- 4+ years of experience in IT software applications in the commodities trading business, with involvement in business applications change management and day-to-day operation and support.
- Bachelor's or Master's degree in an IT-related field.
- Excellent communication and presentation skills.
- Good analytical and technical skills, including SQL, Oracle DB, and basic programming, as well as a good understanding of user needs and business processes.
- Good knowledge of Microsoft products.
Additional Information
- Team player.
- Self-motivated with the ability to prioritize tasks.
- Able to work in a high-pressure on-call environment with changing priorities.
- Proactive and customer-focused.
- Highly responsive, energetic, and enthusiastic.
- Resourceful and able to think creatively and adapt.
