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IT Specialist
vor 2 Monaten
gateB AG is a leading consulting company that enables its clients to leverage the opportunities presented by advancing digitalization and make their customer relationships faster, smarter, and better. We achieve this through consulting and implementation services in the areas of customer intelligence, marketing automation, and marketing operations.
About the RoleWe are seeking an IT Specialist to support our team in the USA or remotely. The ideal candidate will have a strong background in IT support, network administration, and security.
Key Responsibilities- Provide technical support and training to end-users
- Diagnose and resolve hardware and software issues
- Manage and maintain networks and server systems
- Analyze business requirements for IT support and identify opportunities for process improvement
- Collaborate with internal and external stakeholders to ensure effective communication and project coordination
- Strong knowledge of hardware and software diagnostics and solutions
- Experience with network administration and server systems
- Understanding of business processes and business requirements
- Ability to develop and implement IT solutions for process optimization
- Experience in working on and coordinating IT projects
- Experience with Fortigate and its peripheral systems
- Knowledge of Atlassian tools (Jira, Confluence, Jira Service Management)
- Salesforce experience at administration/consulting level
- Advanced knowledge of Microsoft Entra-ID (IAM) and Azure
- A dynamic environment with a start-up mentality that is open to innovation and ideas
- A challenging and varied job in the field of information security
- A motivated and committed team
- Attractive remuneration and benefits
- Extensive training opportunities and active promotion of employees