Assistant Restaurant Manager

vor 4 Wochen


Basel, Basel-Stadt, Schweiz Viking Vollzeit
Assistant Restaurant Manager Job Description

Viking Cruises is seeking an experienced Assistant Restaurant Manager to join our team. As a key member of our hospitality team, you will be responsible for ensuring the highest level of service and quality in our restaurants.

Key Responsibilities:
  • Assist the Restaurant Manager in overseeing the daily operations of the restaurant, including menu planning, inventory management, and staff supervision.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Lead and motivate a team of restaurant staff to achieve exceptional service standards.
  • Monitor and control food and beverage costs, ensuring profitability and efficiency.
  • Collaborate with the Executive Chef and other department heads to ensure seamless service delivery.
  • Conduct regular audits and inspections to maintain high standards of cleanliness and sanitation.
  • Provide exceptional customer service, responding to guest complaints and feedback in a professional and courteous manner.
  • Develop and implement training programs to enhance staff skills and knowledge.
  • Monitor and analyze sales data, identifying opportunities for growth and improvement.
Requirements:
  • Minimum 2 years of experience as an Assistant Restaurant Manager or similar role in a 5-star hospitality environment.
  • Proven track record of delivering exceptional customer service and leading high-performing teams.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Fluent in English, with excellent written and verbal communication skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Access to exclusive employee discounts and perks.

Viking Cruises is an equal opportunities employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and passion for delivering exceptional customer experiences.


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