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Fleet Operations Coordinator
vor 1 Woche
General Motors of Canada is seeking a highly organized and proactive Fleet Sales Operations Specialist to support our European Fleet Sales team.
This role, based in our European headquarters in Zürich, will be the go-to-person for operational requests from our fleet sales managers and external fleet partners. As a key member of our fleet sales operations team, you will work closely with multiple departments to enhance workflows, improve efficiency, and maintain high customer and partner satisfaction.
The ideal candidate has a hands-on mentality, excels at multitasking, enjoys problem-solving, and thrives in a dynamic environment. Key Responsibilities:
- Support the entire fleet sales order fulfillment process, ensuring accuracy and timeliness.
- Ensure all orders are aligned with contractual agreements and meet customer expectations.
- Support internal compliance checks and approval requests to ensure orders are handled within guidelines.
- Operational onboarding of B2B sales partners & maintaining accurate information to secure B2B sales partner's operational capability.
- Prompt follow-up on various operational customer requests.
- Identify and implement improvements for fleet sales operations.
- Prepare reports for monthly fleet sales tracking.
- Cross-functional collaboration with marketing, finance, legal, and logistics teams to support fleet sales initiatives.
- Training and support to the fleet sales team on tools, processes, and best practices.