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Experience Coordinator

vor 2 Wochen

Zürich, Zürich, Schweiz COREcruitment Vollzeit

Job Overview:

We are seeking a highly organized and results-driven Operations Director to oversee daily operations, manage teams, and deliver exceptional visitor experiences.

Key Responsibilities:

  • Ensure seamless coordination of tasks across multiple areas, including ticketing, shop management, and group handling.
  • Manage administrative duties such as creating operational manuals, documenting processes, and maintaining high standards.
  • Take a hands-on approach to frontline duties, including ticket sales, tour guidance, and cleanliness maintenance.
  • Plan and execute staff schedules, leading a motivated team with clarity and enthusiasm.
  • Oversee and mentor a core team while maintaining attention to detail.
  • Act as the primary point of contact for technical issues and liaise with external service providers.
  • Develop and maintain technical documentation, protocols, and manuals.
  • Handle cash register management, invoicing, reminders, and order processing.
  • Plan and execute events, workshops, and photo shoots while contributing to organizational projects.

Your Profile:

  • A skilled organizer with excellent problem-solving skills, even in fast-paced environments.
  • Fluent in English; proficiency in German is a plus.
  • Proven experience in leading teams, preferably in cultural, hospitality, or similar sectors.
  • Passionate about structure, processes, and efficiency with a focus on the big picture.
  • Excellent communication and interpersonal skills, adaptable to diverse audiences.
  • Tech-savvy with familiarity in Microsoft Office, CMS platforms, and ticketing systems.

About Us:

COREcruitment offers an exciting opportunity to join our enthusiastic and dedicated team that strives to redefine unforgettable experiences.