Customer Service Representative

vor 1 Tag


Lausanne, Waadt, Schweiz Approach People Recruitment Vollzeit

We are looking for a Customer Service Representative to join our team at Approach People Recruitment. The ideal candidate will have 3 to 5 years of experience in a similar role and strong knowledge of ERP and CRM systems.

Key responsibilities of the role include:

  • Handle customer, partner, and subsidiary returns comprehensively
  • Evaluate customer needs and find solutions via email or phone
  • Perform first-level technical troubleshooting support to resolve issues remotely
  • Enter necessary information into the CRM to ensure a smooth workflow and maintain good traceability of records
  • Assist the Sales team with certain technical requests
  • Place orders for replacement parts and maintain accurate records

The ideal candidate will be bilingual in Swiss German and possess a good level of French and English. Strong interpersonal skills, a service-oriented approach, and ability to work independently in a dynamic environment are essential.



  • Lausanne, Waadt, Schweiz Urs Leimer Immobilien AG Vollzeit

    At Urs Leimer Immobilien AG, we are seeking a skilled Customer Service Representative to provide exceptional support to our clients. This role requires strong English skills, flexibility, and the ability to work remotely within Switzerland.Key Responsibilities:Respond to client inquiries via email and chat.Schedule appointments and send reminders.Update and...

  • Sales Representative

    vor 1 Monat


    Lausanne, Waadt, Schweiz Agilent Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at Agilent Technologies Inc. in the Romandie region. As a Sales Representative, you will be responsible for promoting and selling our analytical instrumentation solutions, including chromatography and mass spectrometry products, to current and new customers...


  • Lausanne, Waadt, Schweiz Batgroup Vollzeit

    Customer Experience Associate RoleAt Batgroup, we're revolutionizing the cleaning industry by ensuring that every worker enjoys declared and protected employment. Our mission is to become the global leader in home well-being by dominating the Swiss housecleaning segment with our innovative portfolio of direct service, recruitment, and fiduciary management...


  • Lausanne, Waadt, Schweiz Michael Page Switzerland Vollzeit

    We are looking for a Business Development Representative with a passion for sales and customer acquisition. The ideal candidate will have a strong background in sales and a proven track record of success in acquiring new business. The role will involve identifying and pursuing new business opportunities, building relationships with key decision-makers, and...


  • Lausanne, Waadt, Schweiz Michael Page - Switzerland Vollzeit

    About our client:Michael Page - Switzerland is a leading professional recruitment agency, and our client is an asset manager.We are seeking a skilled Fund Sales Representative to join their team. As a Fund Sales Representative, you will have the opportunity to sell innovative financial products with a strong environmental impact.The successful candidate will...


  • Lausanne, Waadt, Schweiz Association LE FOYER Vollzeit

    About the Role: As a Sales Representative, you will be responsible for building and maintaining strong relationships with our clients. With excellent communication skills, you will effectively promote our products and services.


  • Lausanne, Waadt, Schweiz Batgroup Vollzeit

    At Batgroup, our mission is to revolutionize the cleaning industry and become the global leader in home well-being. As a Customer Experience Associate, you will play a key role in ensuring the successful execution of cleaning services and delivering exceptional customer experiences.Key Responsibilities:Onboard new customers and manage existing relationships...


  • Lausanne, Waadt, Schweiz Batgroup Vollzeit

    Batgroup is a leading provider of cleaning services in Switzerland, with a mission to revolutionize the industry and become the unrivaled global leader in home well-being. As a key player in the market, we're committed to ensuring that every worker in the cleaning industry enjoys declared and protected employment, with access to essential social and economic...


  • Lausanne, Waadt, Schweiz Agilent Vollzeit

    About the RoleWe are seeking a highly motivated and experienced Sales Representative to join our team at Agilent Technologies. As a key member of our sales team, you will be responsible for the success of our analytical instrumentation portfolio, including chromatography and mass spectrometry solutions.Your Key ResponsibilitiesUnderstand customer needs and...

  • Customer Support Agent

    vor 4 Wochen


    Lausanne, Waadt, Schweiz W Talent - We see Talents where others don't Vollzeit

    We are looking for a skilled Customer Support Agent to join our team at {company}. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide product information and assist...


  • Lausanne, Waadt, Schweiz Batgroup Vollzeit

    About BatgroupWe're a leading provider of cleaning services, committed to revolutionizing the industry by offering innovative solutions and exceptional customer experiences. Our mission is to become the unrivaled global leader in 'home well-being' by dominating the Swiss housecleaning segment and expanding rapidly across Europe.Our PurposeAt Batgroup, we're...


  • Lausanne, Waadt, Schweiz Batgroup Vollzeit

    About Batgroup">We're a pioneering force in the cleaning industry, driven by a mission to revolutionize home well-being. With over 4,000 dedicated cleaning staff and 200 skilled office-based colleagues, we've established ourselves as the leading provider of direct service, recruitment, and fiduciary management brands in Switzerland.Our commitment extends...


  • Lausanne, Waadt, Schweiz Approach People Recruitment Vollzeit

    We are seeking a skilled Technical Customer Support Specialist to join our team at Approach People Recruitment. Located in the canton of Vaud, this permanent position requires exceptional communication skills and a passion for delivering top-notch customer service.The ideal candidate will be responsible for handling customer inquiries via phone and email,...


  • Lausanne, Waadt, Schweiz Logmind Vollzeit

    Logmind is a cutting-edge cloud-based log data analysis platform that revolutionizes the way IT teams identify and solve technical problems. As a Sales Development Representative, you will be at the forefront of bringing our innovative technology to the heart of enterprise IT.We are seeking an entrepreneurial and autonomous individual with drive and passion,...


  • Lausanne, Waadt, Schweiz Batgroup Vollzeit

    At Batgroup, we're revolutionizing the cleaning industry by providing unparalleled service quality. Our mission is to become the global leader in home well-being, and we're seeking a Customer Experience Associate to join our team in Lausanne.As a key member of our PFA brand, you'll be responsible for ensuring the successful execution of cleaning services and...


  • Lausanne, Waadt, Schweiz Swibeco AG Vollzeit

    We are seeking a highly motivated Customer Support Operations Coordinator to join our team at Swibeco AG.About the RoleThe successful candidate will play a key role in ensuring the excellence of our customer support and coordinating the execution of projects to improve our operations, with tangible impact on process optimization.Handle incoming requests via...


  • Lausanne, Waadt, Schweiz FORMCONCEPT Vollzeit

    Formconcept, a leading architecture and construction firm, requires a skilled Customer Support Liaison to provide top-notch support to clients.Main ResponsibilitiesHandle client requests in a timely and effective manner.Provide regular project updates to clients.Record and analyze client feedback to improve services.Co-ordinate client meetings and...


  • Lausanne, Waadt, Schweiz Swibeco AG Vollzeit

    Swibeco AG: Customer Support Operations Specialist (Lausanne or Zurich)This is an exciting opportunity to join our team as a Customer Support Operations Specialist and be part of a fast-growing organization. As a leading provider of employee benefits in Switzerland, Swibeco is looking for a motivated individual to support the growth of our customer support...


  • Lausanne, Waadt, Schweiz Fortinet Vollzeit

    Job OverviewAs a Named Account Manager at Fortinet, you will play a key role in driving new business opportunities and growing existing customer relationships.Key ResponsibilitiesDevelop and maintain strong relationships with customer contacts up to Executive C-level to gain insight into their business imperatives and IT drivers.Sell Fortinet products and...


  • Lausanne, Waadt, Schweiz Batgroup Vollzeit

    At Batgroup, we're revolutionizing the cleaning industry with a mission to become the global leader in home well-being. Our innovative portfolio of direct service, recruitment, and fiduciary management brands is dominating the Swiss housecleaning segment with over 4,000 dedicated cleaning staff and 200 skilled office-based colleagues. We're committed to...