Investigations Manager

Vor 2 Tagen


Bern, Bern, Schweiz Randstad Vollzeit
Job Overview:

The Investigations Lead role at Randstad aims to follow the overall process of non-conformance investigations, based on Johnson & Johnson requirements. As an investigator, you will be responsible for the E2E investigation process: initiation, lead and writing of impact assessment, leading execution of the investigation of Medium/High Impact Non-conformances, aiming at the identification of assignable and/or root cause, as well as implementation of corrections, Corrective and/or Preventive Actions to prevent Recurrence, and effectiveness check.

Main Responsibilities:
  • Independently lead non-conformance issuance, performance of impact assessment and respective investigation to prevent recurrences in support of Manufacturing operations.
  • Gathering Data from various sources across the site, performance of Root Cause Analysis (RCA) to determine the most likely cause of the non-conformance investigation, identification of Corrections and Corrective and Preventative Actions to reduce or prevent recurrence.
  • Routine interaction with the Operations, Quality Control, Quality, Assurance, and other departments to communicate investigational status, perform alignment meetings, facilitate reviews, CAPA discussions and comments resolution.
  • Technical writing of investigation reports for the educated but uninformed reader, that accurately capture immediate actions and containment of the event, conclusion on the cause of the non-conformance and follow-up actions to prevent recurrence.


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