Hotel Säntispark is a leading business and seminar hotel located in a prime area, offering modern infrastructure and exceptional service for conferences and seminars.

We are seeking a friendly and competent individual with a passion for their profession to support the Front Desk team.

• Welcoming and serving hotel and seminar guests
• Ensuring a smooth administrative process (telephone, email management)
• Handling guest invoices, currency exchange, and managing the reception cash register
• Performing daily settlements
• Providing concierge services
• Accepting room and restaurant reservations (Mews/Aleno)
• Coordinating interdepartmental communication and information
• Performing administrative tasks for the Conference Department
• Cleaning public areas

• You possess a warm and welcoming demeanor, excellent customer service skills, and a keen eye for detail
• You hold a successful completion of a hotel and catering or commercial education
• You excel in communication, empathy, and public speaking, remaining calm in high-pressure situations
• You are fluent in German and English, with French being desirable, and additional languages being an asset
• Knowledge of the Mews reservation system is a plus

• As a member of our team, you will enjoy the following benefits across all hotels in the Revier Hospitality Group:
• Discounted accommodation and dining in all our hotels
• Competitive, fair, and performance-based salaries
• Training and development contributions
• Coaching, workshops, and on-the-job training
• Leadership development and career advancement opportunities
• Team outings
• Health contribution
• Attendance bonus for employees with no absences
• Employee referrals