Business System Lead

vor 2 Wochen


Zürich, Zürich, Schweiz Elize Partners Vollzeit
Elize Partners Overview:

Our company offers expert services to clients across various industries. We are seeking an experienced Business System Lead to oversee the operation and maintenance of a third-party business application.

Key Responsibilities:
  • Manage and maintain a non-inhouse application used by internal stakeholders
  • Act as the primary point of contact for internal stakeholders regarding application-related matters
  • Coordinate with external vendors for support, enhancements, and escalations
  • Handle incident and problem management, ensuring timely resolution of issues
  • Monitor application performance and ensure availability, reliability, and security

About You:

  • Minimum 5 years of experience in IT roles, ideally in application management or IT operations
  • Strong technical background (e.g. experience with infrastructure, databases, interfaces, or similar)
  • Solid understanding of incident and change management processes (e.g. ITIL framework)
  • Experience working with external vendors or SaaS providers
  • Strong communication skills and ability to translate technical topics into business language

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