Operational Excellence Manager

Vor 3 Tagen


Zürich, Zürich, Schweiz Adnovum Vollzeit
Job Description

We are seeking an experienced Operational Excellence Manager to join our Solutions team. As a key liaison between internal teams and clients, you will be responsible for ensuring smooth operations and service quality.

The ideal candidate will have a strong background in operational management, including experience in service delivery and stakeholder communication. They will possess excellent leadership and team management abilities to support and guide the service team.

  • Main Responsibilities:
  • Oversee daily operation of services on various platforms and ensure processes run smoothly and efficiently
  • Develop and implement operational tools, policies, and procedures to optimize service delivery
  • Implement services for clients in terms of tools and tasks
  • Lead and develop cross-functional operation teams and ensure resources required for the service
  • Actively work in service operations and help with further development of projects

Requirements

  • University degree at Bachelor or Master level in Business Administration, Management, or related field
  • Several years of experience in similar function with proven track record in operational management
  • Excellent customer service skills and commitment to customer satisfaction
  • Proficiency in service management software and tools


  • Zürich, Zürich, Schweiz Adnovum AG Vollzeit

    Job DescriptionWe are seeking a highly skilled Operational Excellence Manager to join our Solutions team. As the key liaison between internal teams and clients, you will be responsible for overseeing daily operations, ensuring smooth processes, and monitoring logistics.Your primary focus will be on developing and implementing operational tools, policies, and...


  • Zürich, Zürich, Schweiz Company 81 - Manulife Data Services Inc. Vollzeit

    Responsible for executing the tasks assigned by the project manager which generally entail project/service delivery and process improvement from conducting process discovery & walkthrough sessions for operational and/or support processes, gathering adequate information and data to support the project objectives, validating information and data used for...


  • Zürich, Zürich, Schweiz J&J Family of Companies Vollzeit

    J&J Family of Companies Operational Excellence Manager (m/f/d) in Schaffhausen, SwitzerlandAt Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our...


  • Zürich, Zürich, Schweiz Adnovum AG Vollzeit

    Job DescriptionWe are seeking an experienced Operational Excellence Specialist to join our team. In this role, you will be responsible for overseeing the daily operation of our services on various platforms and ensuring that processes run smoothly and efficiently.Key ResponsibilitiesDevelop and implement operational tools, policies, and procedures to...


  • Zürich, Zürich, Schweiz SAMSUNG ELECTRONICS Switzerland GmbH Vollzeit

    Role SummarySamsung Electronics Switzerland GmbH seeks an experienced Risk Management Specialist to drive business excellence and mitigate risks.Main ResponsibilitiesDevelop and maintain effective risk management processes, ensuring compliance with internal policies and regulatory requirements.Prepare and deliver regular business reports to senior...


  • Zürich, Zürich, Schweiz SR Technics Holding Vollzeit

    Job OverviewWe are a global leader in engine maintenance, repair, and overhaul services. Our commitment to innovation, excellence, and environmental responsibility drives us forward in our pursuit of becoming the industry's most customer-centric and sustainable solution.As an Industrial Program Manager, you will play a critical role in ensuring the success...


  • Zürich, Zürich, Schweiz Kanadevia Inova Vollzeit

    Company DescriptionWelcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation.Transforming Waste into ValueAt Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are creators...


  • Zürich, Zürich, Schweiz Oxford Instruments Vollzeit

    Oxford Instruments is a global company providing academic and commercial organisations with market-leading scientific technology and expertise. We are looking for an Operations Excellence Manager to join our Operations Team in Zurich.The primary purpose of the Operations Excellence Manager is to oversee production processes that meet customer demands on...


  • Zürich, Zürich, Schweiz Oliver James Associates Ltd. Vollzeit

    Job Summary">The successful candidate will support the business in the development of their business change processes and procedures, and in the successful transition from process change and implementation initiatives.">">Work with internal stakeholders to implement and monitor project management standards, methodologies, and governance frameworks across the...


  • Zürich, Zürich, Schweiz La Prairie Group AG Vollzeit

    Job OverviewWe are looking for a highly experienced and strategic Global Excellence Manager to join our dynamic team. This pivotal role will lead the development and implementation of a world-class global quality strategy, ensuring compliance with industry standards and regulations.The successful candidate will be responsible for managing all aspects of...


  • Zürich, Zürich, Schweiz Crypto Finance Group Vollzeit

    Key ResponsibilitiesThe successful candidate will be responsible for:Ensuring the smooth operation of daily settlements in fiat and cryptocurrencies.Operating different kinds of crypto wallets and user interfaces.Warranting correct and timely distribution of documents and messages among all parties involved in the settlement process.Ensuring proper liquidity...


  • Zürich, Zürich, Schweiz BoF Careers Vollzeit

    The Operations Business Capability Management team at On is seeking a talented individual to take on the role of Business Capability Owner. As a key member of the team, you will play a crucial part in driving operational excellence across the organization.Your Key Skills and QualificationsWe are looking for an experienced professional with a strong...


  • Zürich, Zürich, Schweiz Samsung Electronics Perú Vollzeit

    About UsSamsung Electronics Perú is a global technology leader that offers exciting opportunities for people around the world. Our success is built on the talent, creativity, and passion of our employees. We strive for excellence and are seeking top talent to join our team.Job RequirementsBachelor's degree in business administration or related fieldPrevious...


  • Zürich, Zürich, Schweiz 2223 GG Switzerland GmbH (corporate) Vollzeit

    Position OverviewWe're looking for a skilled professional to lead the development and implementation of a standardized approach to Operations Workforce planning. As the Global Workforce Planning & Optimization Process Owner, you will be responsible for defining processes, methodologies, and tools to effectively manage Workforce resources and optimize...


  • Zürich, Zürich, Schweiz evenito AG Vollzeit

    About the BenefitsWe offer a range of benefits to support your personal and professional growth. As a member of our team, you will enjoy:Flexible work arrangements and generous holidays.A dynamic, international team with diverse perspectives and expertise.The freedom to shape your role and contribute to company-wide decisions.About the RequirementsYou have...


  • Zürich, Zürich, Schweiz Takeda Vollzeit

    About the OpportunityTakeda is seeking an experienced leader to join our team as a Program & Governance Lead. In this role, you will have the opportunity to drive change and make a meaningful impact on a global scale. You will be responsible for shaping and driving initiatives across our Plasma Operating Units, ensuring they align with strategic goals and...


  • Zürich, Zürich, Schweiz Recruitment Room Europe | America Vollzeit

    About UsThe Ecosystem Foundation is a not-for-profit organization based in Zug, Switzerland. We are committed to accelerating the transition to smart accounts and supporting the development of our technology and ecosystem. Our team currently includes over 90 people, and we are looking for a highly skilled Operational Risk Manager to join us.In this role, you...

  • Operational Risk

    vor 1 Woche


    Zürich, Zürich, Schweiz Saxo Bank Vollzeit

    Operational Risk & Reporting AnalystApply locations Zurich time type Full time posted on Posted 30+ Days Ago job requisition id R-16252Zurich, SwitzerlandDo you enjoy working in a dynamic environment, working independently, and taking ownership of your tasks? Then we might have the perfect role for you in SaxoWe are looking for an experienced Operational...


  • Zürich, Zürich, Schweiz Killer Köchli & Partner - Financial Services Recruitment Vollzeit

    On behalf of a growing bank, we are currently seeking a highly motivated, experienced professional who will enhance the operational risk management function and will be responsible for the following tasks:Main Responsibilities:Oversight of the potential risks (NFR) the bank is facingFurther developing and improving the operational risk frameworkMonitoring...


  • Zürich, Zürich, Schweiz Swarovski Vollzeit

    Senior Manager Procurement ExcellenceSenior Manager Procurement ExcellenceApply locations Zurich, CH time type Full time posted on Posted Yesterday job requisition id R-94443At Swarovski, where innovation meets inspiration, our people desire to explore, experience and create. As a Senior Manager Procurement Excellence, you will get a chance to work in a...