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Business Process Analyst

vor 2 Wochen


Zürich, Zürich, Schweiz TN Switzerland Vollzeit
About the Position

We are seeking a Business Process Analyst who is creative, proactive, and analytical. The ideal candidate will have a strong background in customer service and a good understanding of wealth and asset management systems.

The successful candidate will be responsible for supporting and maintaining critical digital wealth applications across several markets in Asia. They will work with a global support team to troubleshoot production defects, provide technical analysis, and drive issues to resolution.

Key Responsibilities:

  • Set up and respond to alerts generated by monitoring tools
  • Provide L2 analysis and troubleshooting support for business applications
  • Investigate production issues using various tools and technologies
  • Maintain and support batch job failures involving file transfer and ETL processes
  • Coordinate development efforts with the development team
  • Maintain application support documentation