Customer Service Representative
vor 2 Wochen
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner
- Resolve customer complaints and issues in a fair and efficient manner
- Provide product information and make recommendations to customers
- Collaborate with internal teams to resolve complex customer issues
- Meet or exceed customer satisfaction targets
- Fluency in French and German (written and spoken)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Experience in customer service or a related field
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Flexible working hours and remote work options
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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Customer Service Representative
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