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Conflict Resolution Specialist
Vor 7 Tagen
The Drugs for Neglected Diseases initiative (DNDi) is a global, not-for-profit research and development organization that develops and delivers new treatments for neglected diseases affecting millions of people worldwide. Our mission is to address the unmet medical needs of disadvantaged populations by working with partners from industry, academia, and civil society.
We are committed to building a diverse, equitable, and inclusive organization where everyone can thrive. We believe that diversity is a source of strength, and we strive to create an environment that values and respects different perspectives, cultures, and experiences.
In this role, you will be part of our team that is dedicated to fostering a positive and respectful work environment. You will provide support and guidance to employees on conflict resolution, employee wellbeing, and workplace harmony.
**Job Summary**
As Conflict Resolution Specialist, you will work closely with employees to resolve conflicts and disputes in a fair and impartial manner. You will also provide training and workshops on conflict resolution, communication, and teamwork skills.
**Key Responsibilities**
* Serve as Ombudsperson to DNDi
* Mediate in conflict situations as requested
* Guide staff to appropriate wellbeing related channels
* Maintain suitable records of complaints, findings, and recommendations
* Liaise and support the work of the Director of Human Resources and Organisation and the HR Health & Wellbeing Specialist
* Support Leadership in governance actions as needed
* Work in tandem with another Ombudsperson and be part of the 'DNDi Ombudsteam'
**Requirements**
* Minimum 10 years of progressively responsible experience in dispute resolution, human resources management, law, or related field
* Experience providing informal conflict resolution services in the workplace
* Experience working in an international organization setting
* Advanced university degree in social sciences, public administration, dispute resolution, human resources, law, or related fields
* Formal training in mediation and/or other informal conflict resolution disciplines
**What We Offer**
* Opportunity to work with a dynamic and innovative organization
* Chance to make a meaningful impact on the lives of millions of people
* Collaborative and supportive work environment
* Competitive salary and benefits package