HRIS Technical Support Specialist

Vor 3 Tagen


Chiasso, Tessin, Schweiz lastminute Vollzeit

About the Role


We are seeking a highly skilled HRIS Technical Application Specialist to join our team at lastminute. As a key member of our Application Engineering - People & Process Automation team, you will be responsible for ensuring the smooth operation of our HR systems.



Key Responsibilities



  • Provide first-level support for HRIS-related inquiries and issues, including troubleshooting and resolving system access, data entry, and functionality problems.
  • Respond to user requests via ticketing system, ensuring timely resolution and escalation of more complex issues to appropriate teams.
  • Assist with the configuration, maintenance, and upgrades of HR systems to ensure optimal performance and user experience.
  • Monitor and resolve system errors and integration issues between HRIS and other systems.
  • Collaborate with HR teams to develop and implement solutions for system improvements and enhancements.
  • Maintain and update user access rights and permissions in accordance with company policies and security standards.
  • Create and update documentation, including user guides, FAQs, and training materials for HRIS users.
  • Train end-users and provide guidance on HRIS processes, best practices, and system features.
  • Assist in testing system updates, enhancements, and new module implementations to ensure functionality aligns with business needs.
  • Ensure compliance with data protection regulations.


Requirements



  • Bachelor's degree in Information Technology, Human Resources, or a related field (or equivalent work experience).
  • 2-3 years of experience in HRIS support, HR, IT, or a related role.
  • Strong knowledge of HR processes and systems, including payroll, benefits, time tracking, and talent management systems.
  • Excellent problem-solving, analytical, and troubleshooting skills.
  • Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
  • Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
  • Experience with ticketing systems (Jira, Confluence) is a plus.
  • Attention to detail and a strong commitment to data accuracy and security.
  • Fluent English (written and spoken) is a must.


About Us


At lastminute, we are the European Travel-Tech leader in Dynamic Holiday Packages. We live for the holidays and are passionate about ensuring the smooth operation of our HR systems. If you are passionate about HR and technology, we encourage you to apply for this exciting opportunity.



How to Apply


Please submit your resume in English and a cover letter explaining why you are the ideal candidate for this role.



What We Offer



  • An inclusive, friendly, and international environment.
  • A shorter working week (36 hours as full time), with a half working day on Fridays.
  • Flexible start and end of the working day with core hours from 10:00 to 16:00.
  • The possibility to work from anywhere for a period of time per year defined according to local regulations.
  • Two paid days off per year for volunteering purposes.
  • Occasional social events to foster connections among colleagues.
  • Travel industry discounts and flash exclusive staff fares.
  • We support our employees through life's significant moments with leave options (parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.


Selection Process


The selection process will consist of an HR interview (30 minutes), followed by a 1st interview (Manager 1 hour) to assess soft skills and technical knowledge, and a possible final meeting (Manager + Director 30 minutes) to discuss the details of the role.



Eligibility Criteria


By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.



Language


The working language of the role is English.



Contact


For more information, please do not hesitate to contact us.



Lastminute


We are an equal opportunities employer and welcome applications from all qualified candidates.



Notice


Please note that the selection process can slightly vary. The recruiter in charge will share more details when setting up the interview.



Our Commitment to Diversity and Inclusion


At lastminute, we strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation.



Privacy Policy


By submitting your application, you agree to our privacy policy and terms and conditions.



Cookie Policy


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Careers


For more information about our careers and job openings, please visit our website.



About Us


At lastminute, we are the European Travel-Tech leader in Dynamic Holiday Packages.




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