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Hotel Receptionist

vor 2 Monaten

Wetzikon ZH, Zürich, Schweiz Hotel Swiss Star Vollzeit

Job Summary

We are seeking a highly organized and detail-oriented Hotel Receptionist to join our team at Hotel Swiss Star. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing reservations, and ensuring a smooth check-in and check-out process for our guests.

Key Responsibilities

  • Manage front desk operations, including check-in, check-out, and room assignments
  • Process reservations and cancellations in a timely and efficient manner
  • Provide excellent customer service, responding to guest inquiries and resolving any issues that may arise
  • Maintain accurate records and reports, including room inventory and guest information
  • Collaborate with other departments, such as housekeeping and food and beverage, to ensure seamless operations
  • Perform administrative tasks, such as data entry and filing

Requirements

  • High school diploma or equivalent required; hotel management or related field preferred
  • 1-2 years of experience in a hotel front desk or reservations role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of hotel management software

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance