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Front Office Manager

vor 1 Monat


Lauterbrunnen, Bern, Schweiz Beaumier Vollzeit
Join Our Team as a Front Office Manager

We are seeking a highly skilled and experienced Front Office Manager to lead our team at the Grand Hotel Belvedere in Wengen, Switzerland.

About the Role

The successful candidate will be responsible for overseeing the front office operations, ensuring exceptional guest experiences, and maintaining high standards of quality and service.

Key Responsibilities
  • Lead and manage a team of front office staff
  • Ensure seamless guest check-in and check-out processes
  • Manage guest relations and resolve any issues promptly
  • Monitor and control daily receipts and cash holdings
  • Prepare and review financial statements
  • Coordinate with other departments to ensure smooth hotel operations
Requirements
  • Proven experience in a similar role, preferably in a luxury hotel setting
  • Excellent leadership and communication skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Fluency in English, with German and other languages an advantage
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Accommodation and meals upon request