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Senior Business Solutions Specialist

vor 2 Monaten

Vernier, Genf, Schweiz ISO Vollzeit

The Business Analyst role at ISO will be the driving force behind our operations, facilitating collaboration with stakeholders to identify and overcome challenges. With a strong focus on problem-solving and creativity, this position will drive the implementation of technological solutions and process improvements, ensuring precision in meeting our business objectives.

We are seeking a candidate who will play a key role in providing innovative IT solutions, shaping our IT landscape, adapting to ongoing changes, and providing comprehensive support to stakeholders.

Key Responsibilities

  • Engage with ISO/CS business leaders, product owners, and end-users to understand how changes to processes, products, and services can improve efficiencies, balancing what's technologically feasible, financially sustainable, and functionally reasonable.
  • Lead/participate in the business analysis planning and monitoring business analysis activities in various IT-related projects.
  • Work closely with the development team to validate solution designs and be the main contact to discuss functional requirements.
  • Lead/assist in elicitation, requirements analysis, and design definition, solution evaluation activities.
  • Identify and prioritize technical and functional requirements, develop, and maintain product specifications.
  • Quality assurance activities such as testing and coordinating user acceptance testing.
  • Produce and maintain resources that support end-users to use ISO products or services efficiently.

Report to: Head of Projects and Support, Information Technology Services (ITS)

Qualification and Experience

  • Formal certification in the field of business analysis (CBAP, PMI-PBA, or other).
  • Experience using business analysis best practices, working as/or with IT product owners and translating business requirements into functional specifications in the context of IT products.
  • Ability to use data modelling techniques to identify ways in which current processes can operate more effectively.
  • Experience with both agile and waterfall project management methodologies.

Skills

  • Solid analytical thinking and problem-solving mindset and ability to explore different solutions, their risks, benefits, and impact.
  • Confident working with complex data, systems, and processes.
  • Team player with excellent interpersonal skills, and the ability to work with people at all levels of an organization.
  • Tech savvy and solid understanding of AI models and how to include them appropriately in applications.
  • Strong written communication (functional specifications, user guides, user stories, etc.).
  • Excellent time management and organizational skills.
  • English (oral & written communication) required. French is a plus.
  • Hands-on personality, autonomous, open, and inclusive.
  • Adhere to ISO's core values of Respect, Integrity, Collaboration, Growth Mindset, and Pushing Boundaries.