Front Office Supervisor

vor 4 Wochen

Sarnen, Obwalden, Schweiz H+ Hotel & SPA Engelberg Vollzeit
Job Title: Front Office Supervisor

We are seeking a highly motivated and experienced Front Office Supervisor to join our team at H+ Hotel & SPA Engelberg. As a Front Office Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional guest service, and leading a team of front office staff.

Key Responsibilities:
  • Supervise and coordinate the front office team to ensure excellent guest service and efficient operations.
  • Manage the front desk, including check-ins, check-outs, and guest inquiries.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless service delivery.
  • Conduct performance evaluations and provide coaching to front office staff.
Requirements:
  • Minimum 2 years of experience in a front office role, preferably in a hotel or hospitality setting.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Strong problem-solving and analytical skills.
  • Proficiency in MS Office and hotel management systems.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

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