Solution Architect IT Service Management Expert
Vor 7 Tagen
We are seeking a highly motivated and technically skilled Solution Architect to join our team at Swiss Post. As a key member of our Architecture team, you will play a crucial role in shaping our digital transformation and developing future-oriented solutions in close cooperation with customer projects, external partners, enterprise architecture, and our IT Service Center teams.
Key Responsibilities:- Advise and support on various projects related to our technological transformation.
- Set up and develop the IT service management platform (ServiceNow) and ensure its smooth integration into our system landscape.
- Design the IT Service Center's IT architecture and implement projects and initiatives accordingly.
- Work with external partners to implement specific projects and initiatives in the ITSM environment in accordance with internal architecture specifications.
- Contribute to the sustainable, high-performance, and reliable integration of technologies, platforms, and partner systems and services into our IT landscape.
- Participate in the strategic direction and shape reference architectures, guidelines, and the further development of the IT Service Center's basic infrastructure.
- Strong technical IT background (Bachelor's or Master's degree or comparable professional experience).
- Excellent knowledge of current interface technologies and ability to implement system integrations in a corporate IT environment.
- Experience working with ServiceNow in large organizations and on large-scale ServiceNow projects.
- Ability to develop concrete solutions and present them convincingly to large teams.
- Familiarity with the challenges of an up-to-date and correct Configuration Management Database and a specialist and technically coherent Common Service Data Model.
- Excellent command of German and English.
- Attractive additional benefits, including six weeks' holiday, 18 weeks maternity leave, and four weeks paternity leave.
- Mobile and flexible working, home office, third place, part-time work, and job sharing.
- Support with basic and advanced training, temporary job changes, promotion opportunities.
We look forward to receiving your application and welcoming you to our team at Swiss Post.
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