IT Support Specialist

vor 4 Wochen


Genf, Genf, Schweiz Michael Page Vollzeit
IT Support L2 Job Description

We are seeking a highly skilled IT Support L2 professional to join our team at Michael Page. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of our IT systems.

Key Responsibilities:
  • Incident Management: Manage and resolve IT incidents, including software, hardware, and network problems, to minimize downtime and ensure business continuity.
  • Software Deployment: Deploy software installations, patches, and updates to ensure our systems are up-to-date and secure.
  • Technical Troubleshooting: Investigate recurring technical issues to identify root causes and implement permanent solutions.
  • System Monitoring: Monitor IT systems for potential issues, perform regular maintenance, and ensure that systems are running smoothly.
  • Team Collaboration: Work closely with our IT team to identify and implement process improvements and best practices.
Requirements:
  • Experience: At least 3 years of experience in a similar IT support role.
  • Language Skills: Fluent in English and French, with Spanish as an asset.
  • Technical Skills: Strong knowledge of Microsoft infrastructures, virtualization (VMware, Microsoft), and problem-solving skills.

If you are a motivated and detail-oriented IT professional looking for a new challenge, please submit your application to join our team at Michael Page.


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