Aktuelle Jobs im Zusammenhang mit EDI Customer Advocate - Rheinfelden Aargau, Aargau - The Descartes Systems Group Inc.
-
Customer Success Manager – B2b/Edi
Vor 7 Tagen
Rheinfelden, Aargau, Aargau, Schweiz The Descartes Systems Group Inc. VollzeitDescartes Unites the People and Technology that Move the World The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...
-
Customer Success Professional
Vor 2 Tagen
Rheinfelden, Aargau, Aargau, Schweiz The Descartes Systems Group Inc. VollzeitYour Role at DescartesWe are seeking an experienced Customer Success Manager with a strong background in EDI and B2B customer relationships to join our team in Switzerland. As a central point of contact for our clients, you will be responsible for establishing and maintaining long-term customer relationships to ensure the maximum value from our solutions.Key...
-
Supply Chain Expert – B2B/EDI
Vor 2 Tagen
Rheinfelden, Aargau, Aargau, Schweiz The Descartes Systems Group Inc. VollzeitDescription of the JobWe are looking for a highly skilled Customer Success Manager to join our team in Switzerland. This role will focus on building and maintaining long-term relationships with our B2B customers to ensure they get the maximum value from our solutions.Key Responsibilities include:Developing and implementing strategies to establish and...
-
Customer Growth Specialist
Vor 3 Tagen
Rheinfelden, Aargau, Aargau, Schweiz Descartes Systems Group VollzeitAbout YouWe are looking for a talented and experienced professional who shares our passion for delivering exceptional customer experiences. If you have a strong track record of building and maintaining customer relationships, we want to hear from you.Key Skills and QualificationsBachelor's degree in Business, Marketing, or related field.Minimum 2 years of...
-
Global Client Advocate
Vor 3 Tagen
Rheinfelden, Aargau, Aargau, Schweiz Descartes Systems Group VollzeitAbout This OpportunityThis is an exciting opportunity to work with the largest customers of Descartes Systems Group, driving their success and growth. As a Customer Success Account Manager, you will be part of a high-performing team that is passionate about delivering exceptional customer experiences.Your ResponsibilitiesDevelop and maintain strong...
-
Customer Success Manager B2B/EDI
Vor 6 Tagen
Rheinfelden, Schweiz Descartes STEPcom AG VollzeitWir verbinden Menschen und Technologien, die die Welt bewegenDescartes vereint Menschen und Technologien, die weltweit Lieferketten und Logistikprozesse effizienter, sicherer und flexibler gestalten. Mit innovativen Technologien und einem globalen Netzwerk unterstützen wir Unternehmen dabei, Waren, Informationen und Menschen zur richtigen Zeit am richtigen...
-
Customer Success Manager B2B/EDI
Vor 4 Tagen
Rheinfelden, Schweiz Descartes STEPcom AG VollzeitWir verbinden Menschen und Technologien, die die Welt bewegenDescartes vereint Menschen und Technologien, die weltweit Lieferketten und Logistikprozesse effizienter, sicherer und flexibler gestalten. Mit innovativen Technologien und einem globalen Netzwerk unterstützen wir Unternehmen dabei, Waren, Informationen und Menschen zur richtigen Zeit am richtigen...
-
Customer Success Manager
Vor 7 Tagen
Rheinfelden, Schweiz Descartes Vollzeit**Descartes Unites the People and Technology that Move the World** The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...
-
Customer Success Manager – B2B/EDI
vor 4 Wochen
Rheinfelden, Schweiz The Descartes Systems Group Inc. VollzeitDescartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...
-
Customer Success Manager – B2B/EDI
vor 1 Woche
Rheinfelden, Schweiz The Descartes Systems Group Inc. VollzeitDescartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...
-
Customer Success Manager
vor 2 Wochen
Rheinfelden, Schweiz Descartes Systems Group VollzeitDescartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...
-
Customer Success Manager
vor 12 Stunden
Rheinfelden, Schweiz Descartes Vollzeit**Descartes Unites the People and Technology that Move the World** The need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people...
-
Customer Success Manager
vor 3 Wochen
Rheinfelden, Schweiz Descartes VollzeitÜber Descartes:Descartes vereint Menschen und Technologien, die die Welt bewegenDie Notwendigkeit effizienter, sicherer und flexibler Lieferketten und Logistikabläufe ist immer wichtiger und komplexer geworden. Durch die Kombination innovativer Technologien, leistungsstarker Handelsinformationen und der Reichweite unseres Netzwerks hilft Descartes dabei,...
-
Customer Success Manager
Vor 3 Tagen
Rheinfelden, Schweiz TN Switzerland VollzeitSocial network you want to login/join with:Client:The DescartesLocation:Job Category:Customer ServiceJob Reference:0d655b62e868Job Views:2Posted:14.03.2025Expiry Date:28.04.2025Job Description:Descartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more...
EDI Customer Advocate
vor 1 Woche
About The Descartes Systems Group Inc.
Descartes Systems Group Inc., a publicly traded company (Nasdaq:DSGX, TSX:DSG), is a leading global provider of logistics and supply chain technology solutions. We have a history of record financial performance spanning over 16 years and have established ourselves as leaders in innovation investment. With headquarters in Waterloo, Ontario, Canada, and offices worldwide, we serve a broad range of industries, including logistics service providers, manufacturers, retailers, distributors, and other logistics-intensive businesses.
As a Customer Success Manager, you will play a crucial role in delivering exceptional customer experiences and driving business growth through our solutions. You will build strong relationships with our B2B customers, understand their challenges, and develop customized strategies to address their needs and improve their outcomes.
Your Key Responsibilities:
- IMPLEMENT CUSTOMER-CENTRIC APPROACHES TO DRIVE CUSTOMER ENGAGEMENT AND LOYALTY
- DELIVER SOLUTIONS THAT ADD VALUE TO OUR CUSTOMERS' BUSINESSES AND OPERATIONS
- SERVE AS A PRIMARY POINT OF CONTACT FOR CUSTOMER ENQUIRIES, ISSUES, AND CONCERNS
- MAINTAIN EFFECTIVE COMMUNICATION LINES WITH INTERNAL TEAMS TO ENSURE CUSTOMER NEEDS ARE MET
- MONITOR CUSTOMER SATISFACTION LEVELS AND PROVIDE REGULAR REPORTS ON PERFORMANCE
- IDENTIFY OPPORTUNITIES FOR PROCESS IMPROVEMENT AND CONTRIBUTION TO COMPANY WIDE PROJECTS
About You:
- EXPERIENCE: Minimum 3-5 years of experience in customer success, account management, or customer service within a B2B environment
- EDI KNOWLEDGE: Strong knowledge of electronic data interchange (EDI)
- BRANCH EXPERTISE: Experience in SaaS, logistics, supply chain, or retail is beneficial
- COMMUNICATION SKILLS: Excellent written and verbal communication skills in English, with proficiency in German an advantage
- PROBLEM-SOLVING ABILITY: Analytical skills to identify opportunities for improvement and develop effective solutions
- TECHNICAL AFFINITY: Familiarity with ERP/CRM tools and basic knowledge of IT and business processes
- SELF-MOTIVATED WORK STYLE: Strong ability to work independently and as part of a team
Why Join Us?
- BE PART OF AN AMBITIOUS, DYNAMIC, AND RESPONSIBLE TEAM
- CONTRIBUTE TO GLOBAL LOGISTICS AND SUPPLY CHAIN TECHNOLOGY LEADERSHIP
- TAKE ON NEW CHALLENGES IN A VIBRANT, CREATIVE ENVIRONMENT
- POSSESS A CHOICE OF WHERE YOU CAN WORK FROM – HOME OR OUR OFFICE IN RHEINFELDEN, CH
