Meeting and Event Coordinator

vor 3 Wochen

Basel, Basel-Stadt, Schweiz SkySys Vollzeit

Job Title: Room Booking Coordinator

Summary: We are seeking a highly organized and customer service-oriented individual to manage scheduling services for the Meeting and Events Team and the Collaboration and Conference Team at SkySys. The ideal candidate will have a corporate and administrative background, be proficient with Microsoft Office Suite, and have experience with ServiceNow and SharePoint.

Key Responsibilities:

· Meeting and Event Support: Manage scheduling services for the Meeting and Events Team and the Collaboration and Conference Team.

· Room Booking: Search for available meeting rooms across all locations and manage rebooking as required.

· Client Interaction: Maintain a high level of professionalism when interacting with internal and external clients.

· Data Management: Perform timely and professional data entry of conference information, update room profiles as needed, and manage multiple shared mailboxes in relation to scheduling support.

· Conflict Resolution: Provide coordination management and support for scheduling conflicts, gather pertinent information for client escalations, and report to management.

· Project Support: Provide support for projects related to scheduling and room booking, assist in process improvement, and provide guidance and support to end-users responsible for self-service meetings.

Preferred Skills:

· Attention to detail and high level of organizational skills

· Knowledge of vendor systems, tools, and processes

· Ability to review and respond to Audio Visual Requests and assign them to appropriate technical support personnel

· Proactive in reviewing, monitoring, and updating the AV Request Calendar and escalating any conflicts or issues

· Collaborative mindset to work with clients, internal teams, and internal vendors to ensure meeting life cycle

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