Japanese Speaking Assistant Waiter
vor 3 Wochen
Viking, a leading provider of destination-focused voyages, is seeking an experienced Assistant Waiter to join its hotel team. As a Viking Shipboard Team Member, you will represent the company's values and service standards, providing exceptional hospitality to guests.
Key Responsibilities:- Ensure efficient food and beverage operations, maintaining high production, productivity, quality, and guest-service standards.
- Create a friendly, guest-oriented service culture to ensure guest satisfaction.
- Learn and use appropriate food and wine terminology and pronunciation to enhance the guest dining experience.
- Present F&B menus to guests, suggest dinner courses, and answer questions regarding menu and wine selections.
- Relay orders to the Galley, serve courses and beverages, and maintain a safe and clean environment.
- Prepare and perform F&B activities and special events, as assigned.
- Establish effective employee relations and maintain a positive attitude towards all guests and employees.
- Ensure assigned areas are set up according to direction from supervisors and Viking's Operations Manuals and SOPs.
- Minimize equipment loss/damage and maintain immaculate cleanliness standards.
This is a fantastic opportunity to join a dynamic team and provide exceptional service to guests while working in a unique and rewarding environment.
Requirements:- A minimum of 2 years' experience as an Assistant Waiter or similar position in a premium brand hospitality and/or restaurant environment.
- Fluent in Japanese and English with excellent communication skills.
- Flexibility, stress resistance, and a committed team player with an exceptional work ethic.
- Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards.
Viking is an equal opportunities employer and welcomes applications from diverse candidates.
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