Japanese Speaking Assistant Waiter

vor 3 Wochen


Basel, Basel-Stadt, Schweiz Viking Vollzeit
Job Description for Assistant Waiter at Viking

Viking, a leading provider of destination-focused voyages, is seeking an experienced Assistant Waiter to join its hotel team. As a Viking Shipboard Team Member, you will represent the company's values and service standards, providing exceptional hospitality to guests.

Key Responsibilities:
  • Ensure efficient food and beverage operations, maintaining high production, productivity, quality, and guest-service standards.
  • Create a friendly, guest-oriented service culture to ensure guest satisfaction.
  • Learn and use appropriate food and wine terminology and pronunciation to enhance the guest dining experience.
  • Present F&B menus to guests, suggest dinner courses, and answer questions regarding menu and wine selections.
  • Relay orders to the Galley, serve courses and beverages, and maintain a safe and clean environment.
  • Prepare and perform F&B activities and special events, as assigned.
  • Establish effective employee relations and maintain a positive attitude towards all guests and employees.
  • Ensure assigned areas are set up according to direction from supervisors and Viking's Operations Manuals and SOPs.
  • Minimize equipment loss/damage and maintain immaculate cleanliness standards.

This is a fantastic opportunity to join a dynamic team and provide exceptional service to guests while working in a unique and rewarding environment.

Requirements:
  • A minimum of 2 years' experience as an Assistant Waiter or similar position in a premium brand hospitality and/or restaurant environment.
  • Fluent in Japanese and English with excellent communication skills.
  • Flexibility, stress resistance, and a committed team player with an exceptional work ethic.
  • Guest-focused, service-oriented, positive personality, professional appearance, and impeccable hygiene standards.

Viking is an equal opportunities employer and welcomes applications from diverse candidates.



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