Head Host Ambassador

Imagine yourself in a luxurious boutique hotel, surrounded by the breathtaking beauty of St. Moritz. As a Head Host Ambassador at Grace La Margna St Moritz, you will be part of a dynamic team that strives to create unforgettable experiences for our guests.

Our 5*-superior boutique hotel boasts 74 rooms and suites, 9 food & drink spots, a spa, sports shop, and much more. We opened our doors in August 2023, eager to share our unique vision with the world.

We are seeking an ambitious and charismatic individual to join our team as a Head Host Ambassador. Your primary responsibility will be to ensure that our restaurants always exceed our guests' expectations, from presentation to service. You will be the face of our hotel, welcoming guests with warmth and professionalism, managing reservations, and coordinating with the service team to deliver seamless dining experiences.

You will also be responsible for answering phone calls and inquiries, providing information and assistance, creating memorable experiences, and taking ownership of any challenges that may arise. Your smile is infectious, and you treat people as if they were your best friends. You go the extra mile to make the best first and last impression, and you are a team player who enjoys helping others.

• A strong interest in hospitality and a passion for delivering exceptional customer service
• The ability to multitask and work in a fast-paced environment
• A proactive and outgoing personality
• Excellent communication and interpersonal skills
• A commitment to continuous learning and development

• A competitive salary of CHF 60,000 per year
• Becoming a pioneer for the first hotel opening in 100 years in St. Moritz in this segment
• A fun, collaborative, and caring environment where people are put first
• Grace House for talents
• Hands-on learning and training opportunities
• F&B discounts & sporting activities free of charge
• Cool uniform from an international luxury clothing brand
• If needed, state-of-the-art accommodation

• A comprehensive benefits package, including health insurance and pension plan
• A generous vacation policy, allowing you to recharge and relax
• Ongoing training and development opportunities, to help you grow professionally