Global Account Manager

vor 1 Monat

Genf, Genf, Schweiz SonarSource Vollzeit

About the Role

We are seeking a highly skilled Global Account Manager to join our team at SonarSource. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our largest and most strategic customer base.

Key Responsibilities

  • Generate new leads and opportunities within assigned accounts, representing our largest and most strategic existing customer base at Sonar via upselling and cross-selling.
  • Ensure minimum requirements are established, managed, and maintained with customers, such as quarterly business reviews.
  • Onboard customers throughout their entire journey with SonarSource commercial products.
  • Develop relationships with champions within existing customer accounts.
  • Size and quote customer software license needs.
  • Negotiate and close upgrades to existing implementations.
  • Interact with customers over phone, email, video conference, and on-site meetings when necessary.
  • Support marketing efforts with account-based customer-focused marketing campaigns.
  • Proactively engage in building, growing, and sharing sales team best practices.
  • Accurately capture and report all aspects of account and opportunity information within the SFDC platform.
  • Utilize Salesforce.com to set daily activity and accurately forecast opportunity pipeline.

Requirements

  • Proven successful 5+ years of experience in a B2B sales role, ideally in a SaaS or subscription model. Focus on building and managing customer relationships. Experience selling a technical product to a technical buyer.
  • Proven expertise in account planning and prospecting, using various channels and tools for prospecting, such as Zoominfo, LinkedIn, calling, and networking.
  • Expertise in navigating and growing a pipeline in existing customer accounts and taking a deal from Lead Qualification to Closed Won.
  • Familiarity in supporting and selling to large enterprise customers and managing and negotiating larger (> 100k USD) enterprise deals.
  • Ability to drive the sales process effectively through phone calls, emails, and virtual and on-site meetings.
  • Proficiency in communicating with executive-level contacts and delivering value messages based on the persona you are engaging with (bottom/up and top/down approach)
  • Salesforce.com lover; you know it and can't imagine sales without it.
  • Customer-Centric focus; We Want Happy Customers.
  • Written and spoken English at a professional level.

What We Offer

  • A safe work culture - founded in respect, kindness, and the right to fail.
  • A healthy work-life balance - a healthy work-life balance is very important at Sonar.
  • Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life's important moments.
  • Continuous learning - in an ever-changing industry, learning new skills is the key to growth and success We're happy to support all employees in this journey if desired.

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