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Level 1-2 IT Support Technician

vor 1 Woche


Morges, Waadt, Schweiz Experis Switzerland Vollzeit
Job Description:

The Level 1-2 IT Support Technician will provide technical assistance to clients, troubleshoot and resolve technical issues, and collaborate with other IT team members to ensure seamless support.

Main Responsibilities:
  1. Provide level 1 and level 2 technical support to clients.
  2. Troubleshoot and resolve hardware, software, and network issues.
  3. Assist with the installation, configuration, and maintenance of IT equipment.
  4. Document and track issues using a ticketing system.

Requirements:
  1. Proven experience in IT support roles (level 1-2).
  2. Strong knowledge of Windows.
  3. Familiarity with network troubleshooting and basic server administration.
  4. Excellent problem-solving skills and attention to detail.
  5. Minimum B2 level in German.
  6. Strong communication skills in English and German.
  7. Ability to work independently and as part of a team.