Programme Development and Quality Assurance Specialist

vor 2 Monaten

Zürich, Zürich, Schweiz D-MTEC, EMBA ETH HSG Vollzeit

Job Overview

The Learning and Quality Manager will play a key role in ensuring the high-quality delivery of our programmes at D-MTEC, EMBA ETH HSG. This position will be responsible for developing and implementing strategies to improve the curriculum, digital learning experience, and overall programme quality.

Key Responsibilities

  • Curriculum Development
    • Support the continuous improvement of the curriculum, ensuring alignment with industry standards and programme goals.
    • Develop a comprehensive plan to manage and balance student workload across the curriculum.
    • Manage extracurricular content, such as fireside chats, to enhance the student experience.
    • Design and prepare reflection questions to support student learning and self-assessment.
  • Digital Learning
    • Further develop the online, virtual content of the programme, ensuring high-quality educational materials and an outstanding learning experience.
    • Consolidate the digital strategy for the programme and explore new technologies and tools.
    • Coordinate with multimedia services and faculty to oversee the production of materials.
  • Continuous Improvement and Quality Assurance
    • Coordinate the course evaluation process, including preparing, collecting, and analyzing feedback from students.
    • Actively participate in or lead projects aimed at improving the innovativeness of the programme, as well as running benchmark analyses.
  • Coordination and Administrative Tasks
    • Work closely with marketing and programme management teams to ensure seamless programme delivery.
    • Plan and support programme delivery for in-person course weeks.
    • Implement and maintain a documentation and version control system to ensure that all programme materials are up-to-date and archived appropriately.

Requirements

  • Education
    • Master's degree in Business Administration, Education, or a related field.
  • Experience
    • Proven experience in higher education or in learning & development positions, ideally with experience in research and instructional design.
  • Skills
    • High affinity for new technologies and online learning.
    • Strong interpersonal and communication skills, with the ability to engage with diverse audiences effectively.
    • Excellent organizational and project management abilities, with keen attention to detail and the ability to manage multiple priorities simultaneously.
    • Strategic thinking and problem-solving skills, with a demonstrated ability to get things done and a hands-on attitude.
    • Fluency in English, both written and verbal; German would be an asset.

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