Restaurant Manager

vor 3 Wochen


Basel, Basel-Stadt, Schweiz Viking Vollzeit

Viking is seeking a highly skilled Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for ensuring efficient food and beverage operations and maintaining high production, productivity, quality, and guest-service standards in accordance with Viking's STAR Service Standards.

Key Responsibilities:

  • Implement and maintain all service standards as determined by the Corporate Office.
  • Provide ongoing training and support to the Restaurant Team.
  • Create a friendly, guest-oriented service culture to ensure Guest satisfaction and repeat business.
  • Organize and execute F&B related ship functions and special events.
  • Estimate and plan consumption, ordering and forecasts, and maintain inventories at par level.
  • Identify opportunities to improve service delivery in accordance with Viking's STAR Service Standards.
  • Minimize equipment loss/damage, and maintain immaculate cleanliness standards in relevant areas.
  • Lead and support a multi-cultural team, maximizing crew satisfaction, productivity and retention.
  • Regularly inspect that the mise-en-place for all areas are prepared 15 minutes prior to service.
  • Provide the highest level of comfort and service to Guests, as per Viking's STAR Service Standards.
  • Identify potential STARS, and assist, train and lead them to success.
  • Provide competent leadership to all direct reports.

Requirements:

  • A minimum of 3 years' experience as a Restaurant Manager or similar position, within a premium brand hospitality environment.
  • Fluent in Japanese and English - must have excellent Japanese and English communication skills to clearly communicate to the Restaurant Team and Guests.
  • Experience in leading multi-cultural teams and be flexible, stress resistant, and a hands-on team player.
  • Guest-focused, service-oriented, positive personality, professional appearance and impeccable hygiene standards are required.

About Viking:

Viking is a leading provider of destination-focused voyages on oceans, rivers and lakes around the world. We offer experiences for The Thinking Person, with a focus on science, history, culture and cuisine. Our team is dedicated to providing exceptional service and creating unforgettable experiences for our Guests.

Why Join Viking:

At Viking, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. We are committed to providing our team members with the skills, knowledge and tools to succeed, and we value diversity, equity and inclusion in all aspects of our business.


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