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Global Quality Director
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Quality Excellence Manager
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Head of Global Quality Excellence
vor 1 Woche
This Head of Global Quality Excellence position offers an exciting opportunity to lead the development and implementation of a world-class global quality strategy, ensuring compliance with industry standards and regulations, and driving a culture of excellence across our entire organization.
Key Responsibilities- Excellence & Governance
- Develop and implement a comprehensive global quality strategy aligned with business objectives and the company's vision.
- Define and enforce quality standards, policies, and procedures across the entire value chain.
- Ensure adherence to international regulatory requirements (e.g., FDA, EU Cosmetics Regulation, ISO 22716, GMP).
- Product Quality Control
- Oversee quality assurance (QA) and quality control (QC) processes for both internal and external manufacturing operations.
- Define and monitor key quality performance indicators (KPIs) to track performance and ensure continuous improvement.
- Third-Party Partnership
- Develop and enforce robust quality standards for third-party manufacturers (3PMs), suppliers, and contract manufacturers.
- Lead and manage audits (internal, external, and supplier) to ensure compliance with company and regulatory requirements.
- Regulatory Support
- Ensure compliance with global regulatory requirements (e.g., FDA, REACH, ISO, GMP, local market regulations).
- Lead critical regulatory interactions and ensure the integrity of processes such as skin adverse reactions and recall management.
- NPD Innovation
- Collaborate with R&D, marketing, and manufacturing teams to integrate quality into the product development lifecycle.
- Define quality standards for new formulations, packaging innovations, and assess risks before product launches.
- Quality Culture
- Establish and drive a culture of quality, continuous improvement, and operational excellence.
- Team Growth
- Build and develop a high-performing global quality organization.
- Foster a strong quality mindset across all functions and levels of the company.
- Customer Satisfaction
- Lead efforts to analyze and address active consumer complaints, identifying root causes and implementing effective corrective actions to enhance customer satisfaction.
