Senior Manager Fulfillment Services Lead

vor 2 Monaten

Zürich, Zürich, Schweiz Baxter Vollzeit

About Vantive

Baxter is embarking on a transformative journey to separate its ~$5B Kidney Care segment into a standalone company, Vantive. This new entity will build on our nearly 70-year legacy in acute therapies and home and in-center dialysis, providing best-in-class care to those we serve. We believe Vantive will not only solidify our leadership in the kidney care space but also offer meaningful work to those who join us.

Your Role at Baxter

The Senior Manager Fulfillment Services will serve as the KidneyCo relationship manager for its Baxter fulfillment-related services, ensuring bi-directional services are provided per the agreement(s). This leader will drive the closure of both short-term Manufacturing Services Agreements (MSAs) and Transition Services Agreements (TSAs) between the parties, overseeing any risk, discrepancies, and issue resolution.

Key Responsibilities

  • Manage all aspects of the fulfillment services relationship for KidneyCo and Baxter, acting as the relationship lead for KidneyCo for the region or distribution centers assigned.
  • Strive to meet or exceed business needs relating to quality, delivery, and cost, including ensuring continuity of supply and cost management.
  • Function as a liaison between KidneyCo Quality Control, Quality Assurance, and Supply Chain, including Planning and Manufacturing.
  • Support and advise critical initiatives and contract negotiations that drive long-term relationship stability and success.
  • Lead and support business review meetings or other governance structures with Baxter to drive continuous improvement, assisting in developing metrics to analyze performance.
  • Support Finance in enabling and managing the invoice for products and services, including tracking and issue resolution.
  • Drive closure of short-term MSAs or TSAs and manage the associated discontinuation process and costs, coordinating with Legal and Finance when an extension is required.
  • Identify and drive opportunities for efficiency and capacity improvements.

Requirements

  • Bachelor's Degree or equivalent education and 7 years of experience required.
  • Experience in Pharmaceuticals and/or Medical Device supply chain is preferred.
  • Demonstrated track record of effective leadership in a fulfillment or delivery setting, including issue resolution and building win-win solutions.
  • Strong communication skills (oral, written, and interpersonal) and the ability to proactively identify and recommend solutions to problems.
  • Ability to communicate problems in terms understandable to all levels of the organization, including C-Suite.
  • Breadth of knowledge across pharmaceutical and medical device supply chain, Quality Systems, and regulatory requirements.
  • Financial acumen, including cost management, with experience managing department Capital and Operating Expense budgets.
  • Excellent organizational, communication, and time management skills needed to manage multiple ongoing projects simultaneously.

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