Timepiece Sales and Service Expert

Vor 5 Tagen


Zürich, Zürich, Schweiz Compagnie des Montres Longines Francillon SA Vollzeit

As a Timepiece Sales and Service Expert, you will be responsible for providing exceptional customer service, selling and promoting our luxury timepieces, and contributing to the overall success of our boutique. You will work closely with our sales team to achieve sales targets and maintain a high level of customer satisfaction.

About Our Boutique:

Our boutique in Zürich offers a unique and luxurious shopping experience, with a wide range of timepieces and accessories on display. Our expert staff are passionate about delivering exceptional customer service and ensuring that every customer leaves our boutique feeling satisfied and valued.

Main Responsibilities:
  • Welcome and serve all customers with a friendly attitude, offering a comprehensive and memorable experience.
  • Develop familiarity with the product range, both past and present, to provide customers with detailed and accurate information.
  • Maintain a thorough understanding of the features of watches and other brand products.
  • Offer reliable information to customers regarding sales and customer service inquiries.
  • Assist in the presentation of merchandise according to guidelines.
  • Contribute to achieving monthly, quarterly, and annual sales targets.
  • Provide exceptional customer service across all channels, including email, phone, and in-person interactions.
Requirements:
  • Vocational training in sales (CFC) with a few years of experience in luxury boutiques, ideally in watchmaking.
  • Preferably from a watchmaking/jewelry background.
  • Experience working with an international clientele.
  • A passion for luxury retail or watches, with a natural enthusiasm for the products.
  • Strong sales and negotiation skills.
  • Business acumen and customer-oriented mindset.
  • Ability to work both independently and as part of a team.
  • Excellent interpersonal skills.
  • Strong planning and organizational abilities.
  • Flexible with working hours.


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