Aktuelle Jobs im Zusammenhang mit Lead Service Manager - Lenzerheide, Graubünden - Maiensässhotel Guarda Val

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    Join Our Team at Maiensässhotel Guarda ValAre you a charismatic and service-oriented individual looking for a new challenge? Do you have a passion for delivering exceptional guest experiences? We're seeking a talented Reception Manager to join our team at Maiensässhotel Guarda Val, a unique and luxurious hotel nestled in the heart of the Swiss Alps.About...

Lead Service Manager

vor 2 Monaten

Lenzerheide, Graubünden, Schweiz Maiensässhotel Guarda Val Vollzeit
About Us

Maiensässhotel Guarda Val is a prestigious hotel located in the heart of the majestic mountains of Lenzerheide. Our historic hotel offers an unforgettable blend of luxury, traditional Swiss hospitality, and gourmet cuisine. We are seeking a highly skilled and experienced professional to join our exceptional team.

Job Summary

We are looking for a talented Lead Service Manager to support our Chef de Service and F&B Manager in delivering exceptional service to our guests. As a key member of our culinary team, you will be responsible for leading the service team, managing daily service operations, and ensuring a seamless guest experience.

Key Responsibilities
  • Lead the service team in the absence of the Chef de Service/F&B Manager and ensure a flawless performance
  • Develop and implement daily service plans, coordinating with the kitchen brigade to ensure seamless execution
  • Provide exceptional guest service, responding to individual requests and needs
  • Curate our wine and beverage menu, ensuring a diverse and high-quality selection
  • Collaborate with the culinary team to develop new menu concepts and promotions
  • Manage inventory and supplies, ensuring efficient use of resources
  • Train and develop the service team, sharing knowledge and expertise
  • Ensure compliance with health and safety regulations
  • Coordinate special events and banquets, delivering exceptional experiences for our guests
Requirements
  • Completed education in hospitality or a related field
  • Minimum 2 years of experience in a similar role, preferably in a high-end gastronomic setting
  • Extensive knowledge of wine and the ability to provide expert recommendations
  • Strong leadership and management skills
  • Professional appearance and demeanor
  • Excellent communication and interpersonal skills
  • Fluency in German and English, with additional languages a plus
  • Tact and diplomacy to manage diverse work schedules and teams
What We Offer
  • A stage in one of the most breathtaking mountain regions in Switzerland
  • A team of highly motivated colleagues from around the world
  • Fair working conditions
  • Family and Friends discounts for your loved ones
  • The opportunity to share your hobby or passion with our guests through our Maiensässerlebnisse
  • Discounts on season tickets, bike rentals, and ski equipment
  • Free bike school
  • Space for personal development and career advancement