Senior IT Manager
vor 1 Monat
About SpotMe
SpotMe is the leading enterprise event platform that enables businesses to create engaging events and accelerate customer relationships at scale.
Our platform is trusted by 12,000+ global Fortune 500 business leaders and loved by 10,000,000+ users. We help brands like J&J, Deloitte, and Workday run hybrid, virtual, and in-person events with a branded and compliant event app, offer a personalized experience to their audiences, and get deep data insights that flow into their CRM.
Our Team
We are a curious, diligent, and humble team with over 30 nationalities. We feel great pride in the work we do, care for each other, and are always ready for the next challenge.
Job Description
We are seeking a Senior System Administrator to join our team. As a key member of our corporate IT team, you will be responsible for owning the SpotMe corporate IT infrastructure, configuring and managing workstations and business applications, providing company-wide support, and maintaining and developing corporate IT scope, priorities, processes, SLAs, and escalations.
Responsibilities
- Own the SpotMe corporate IT infrastructure (150+ users, 120+ MacBooks, 60 applications with 15 administrators, 3 office networks)
- Configure and manage workstations and business applications, such as Google Suite, Salesforce, and Atlassian to ensure optimal performance
- Provide company-wide support by executing onboarding, offboarding, and support requests
- Maintain and develop corporate IT scope, priorities, processes, SLAs, and escalations
- Lead corporate IT projects, such as those related to centralized identity and access management (EndPoint Device Management)
- Continuously analyze current processes, technologies, and vendors to identify areas of improvements or upgrades, especially in the aspect of user experience, cost, and productivity
- Ensure the SpotMe corporate IT infrastructure meets SpotMe security requirements and guidelines
- Track and maintain hardware and software assets
Requirements & Skills
- 3+ years experience in IT management
- Relevant experience managing IT in a growing tech company
- Hands-on experience managing and performing complex configurations with Google Suite, Atlassian tools, Salesforce, and EndPoint Device Management solutions; experience with MacOS is preferred
- Fluent in English, both written and spoken
- Experience in establishing and applying good security practices, as well as applying compliance requirements, such as ISO 27001, SOC2, CIS
About Us
We are in hypergrowth mode and with demand exploding, we are rapidly scaling and expanding our teams. If working with us in shaping the future is the opportunity you are looking for, we want to talk to you. Our Work From Anywhere approach enables maximum flexibility for all our talents.
Equal Opportunity Employer
SpotMe recruits, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, parental status, or veteran status.
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