Client Success Specialist
Vor 6 Tagen
We're looking for a talented professional to support our Marketing & Client Success team. This role is based at our office in Zurich/Switzerland (hybrid). You will report to the Head of Marketing & Client Success.
dacadoo is a Swiss technology SaaS company that develops innovative solutions for digital health engagement and risk quantification. Our platform leverages behavioral science, AI, and gamification to help users improve their health and well-being while enabling clients to enhance customer engagement and loyalty through personalization.
Key Responsibilities- Proactively manage client portfolios, leveraging user analytics and best practices to maximize success and drive monetization strategies.
- Analyze data-driven insights to evaluate service performance based on key engagement metrics, recommending tailored strategies to improve client outcomes.
- Design and deploy user engagement strategies to activate, retain, and re-engage users.
- Develop and document marketing processes, best practices, and benchmarks, as well as create new engagement concepts.
- Collaborate with the marketing team to support lead acquisition strategies.
- Manage digital marketing campaigns on our platform, testing new ideas and overseeing digital operations for prospects and pilot programs.
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