Corporate IT Support Specialist

vor 3 Wochen

Genf, Genf, Schweiz Ripple Vollzeit

Job Summary:

Ripple is seeking a highly skilled IT Support Specialist to join our dynamic team in Geneva. As a key member of our IT department, you will play a crucial role in enabling our employees to innovate and operate at their peak potential.

Key Responsibilities:

  • Provide front-line IT support to employees through walk-ups, ticketing systems, and live chat, ensuring prompt and effective resolution of technical issues.
  • Manage and support audio/visual systems for meetings and events, guaranteeing high-quality communication and presentation capabilities.
  • Monitor, troubleshoot, and repair IT hardware and software issues to maintain optimal operational efficiency.
  • Develop and implement IT policies and procedures that promote scalability and efficient resource management.
  • Manage the inventory of IT-owned assets, ensuring all components are accounted for and in optimal condition.
  • Facilitate and support orientations for new hires, ensuring they are well-equipped and informed starting their roles.
  • Serve as a technical resource and advisor on IT-related matters to Ripple employees, aiding in their technology needs.
  • Create and maintain comprehensive IT runbooks and end-user documentation to standardize and streamline IT processes.
  • Support IT projects and coordinate dependencies to ensure successful project completions.

Requirements:

  • 3-4 years experience providing IT support in a global corporate environment.
  • Expertise in supporting both macOS and Windows operating systems at scale.
  • Experience with managing Android and iOS devices using Mobile Device Management (MDM) tools in a corporate setting.
  • Previous administration experience with SaaS platforms such as Google Workspaces, Slack, and Okta.
  • Strong troubleshooting skills across various systems and technologies.
  • Solid understanding of security best practices applicable on a global scale.
  • Demonstrated ability to mentor and support team members.
  • Independent, self-starting attitude with excellent communication skills.
  • Experience working with the following tools: Freshservice, Jira, Confluence, Jamf, Zoom, Android, and Chrome OS.
  • Experience with supporting AV systems and technologies.
  • Strong affinity for metrics and data-driven decision-making.
  • Familiarity with scripting languages for administrative tasks.

What We Offer:

  • Competitive salary, bonuses, and equity.
  • Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support.
  • Employee giving match.
  • Mobile phone stipend.
  • R&R days so you can rest and recharge.
  • Generous wellness reimbursement and weekly onsite & virtual programming.
  • Generous vacation policy - work with your manager to take time off when you need it.
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events.

Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

  • Corporate IT Support Specialist

    vor 2 Monaten

    Genf, Genf, Schweiz Ripple Vollzeit

    About RippleRipple is a leading fintech company that is revolutionizing the way value moves around the world. We are a team of innovators, entrepreneurs, and technologists who are passionate about creating a more efficient and equitable global financial system.Job SummaryWe are seeking an IT Support Specialist to join our dynamic team in Geneva. As an IT...

  • Corporate IT Support Specialist

    vor 1 Monat

    Genf, Genf, Schweiz Ripple Vollzeit

    About the RoleWe are seeking an IT Support Specialist to join our dynamic team based in our Geneva office. This role is crucial for managing IT operations locally and supporting Ripple employees globally.Key ResponsibilitiesProvide front-line IT support to employees through walk-ups, ticketing systems, and live chat.Manage and support audio/visual systems...

  • Corporate IT Support Specialist

    vor 4 Wochen

    Genf, Genf, Schweiz Ripple Vollzeit

    At Ripple, we're revolutionizing the way value moves across the globe. Our innovative crypto solutions empower financial institutions, businesses, governments, and developers to create a more equitable and accessible financial system. As an IT Support Specialist, you'll play a vital role in enabling our employees to innovate and thrive in a fast-paced...

  • Corporate IT Support Specialist

    Vor 6 Tagen

    Genf, Genf, Schweiz Ripple Vollzeit

    At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments, and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places...

  • Corporate IT Support Specialist

    vor 1 Woche

    Genf, Genf, Schweiz Ripple Vollzeit

    At Ripple, we're revolutionizing the way value moves through the world. Our innovative approach to financial technology is changing the game, and we're looking for a talented IT Support Specialist to join our team.The Opportunity:Provide exceptional technical support to our employees, ensuring they have the tools and resources they need to succeed.Manage and...

  • Corporate IT Support Specialist

    Vor 2 Tagen

    Genf, Genf, Schweiz Ripple Vollzeit

    At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments, and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places...

  • Corporate IT Assistance Specialist

    vor 3 Wochen

    Genf, Genf, Schweiz Ripple Vollzeit

    At Ripple, we are committed to creating a world where value flows seamlessly, akin to the movement of information today. Our innovative crypto solutions cater to financial institutions, businesses, governments, and developers, enhancing the global financial landscape and fostering greater economic equity and opportunities for individuals worldwide. Here,...

  • IT Support Specialist

    vor 1 Monat

    Genf, Genf, Schweiz Michael Page Vollzeit

    IT Support SpecialistAt Michael Page, we are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting hardware, software, and network issues to minimize downtime and ensure smooth operations.Key Responsibilities:Technical Support: Deliver...

  • IT Support Specialist

    Vor 3 Tagen

    Genf, Genf, Schweiz Michael Page Vollzeit

    IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Michael Page. As an IT Support Specialist, you will be responsible for providing technical support to our clients, resolving hardware and software issues, and ensuring that our IT systems are running smoothly.Key Responsibilities:Provide technical support to clients...

  • IT Support Specialist

    vor 1 Monat

    Genf, Genf, Schweiz Michael Page Vollzeit

    IT Support SpecialistAt Michael Page, we are seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting hardware, software, and network issues to minimize downtime and ensure smooth operations.Key Responsibilities:Technical Support: Deliver...

  • IT Support Specialist

    Vor 6 Tagen

    Genf, Genf, Schweiz Michael Page Vollzeit

    Job Title: IT Support SpecialistJob Summary:We are seeking an experienced IT Support Specialist to join our team at Michael Page. The successful candidate will be responsible for providing technical support to our clients, resolving IT issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide technical support to clients via...

  • IT Support Specialist

    vor 1 Monat

    Genf, Genf, Schweiz Michael Page Vollzeit

    Job Title: VIP SupportAt Michael Page, we are seeking a highly skilled and experienced IT Support Specialist to join our team. As a key member of our technology support team, you will be responsible for providing top-notch support and maintenance services to our clients.Key Responsibilities:Technology Support and Maintenance: Install, configure,...

  • IT Support Specialist

    vor 1 Woche

    Genf, Genf, Schweiz Michael Page Vollzeit

    IT Support SpecialistAt Michael Page, we are seeking an experienced IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting hardware, software, and network issues, and ensuring smooth operations.Key Responsibilities:Provide technical support to...

  • IT Support Specialist

    vor 1 Monat

    Genf, Genf, Schweiz Michael Page Vollzeit

    IT Support SpecialistWe are seeking a highly skilled IT Support Specialist to join our team at Michael Page. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting hardware, software, and network issues to minimize downtime and ensure smooth operations.Key Responsibilities:Technical...

  • IT Support Specialist

    vor 1 Monat

    Genf, Genf, Schweiz Michael Page Vollzeit

    IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Michael Page. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting hardware, software, and network issues to minimize downtime and ensure smooth operations.Key Responsibilities:Technical Support:...

  • IT Support Specialist

    vor 4 Wochen

    Genf, Genf, Schweiz Michael Page Vollzeit

    IT Support SpecialistWe are seeking an experienced IT Support Specialist to join our team at Michael Page. As a key member of our IT department, you will be responsible for providing technical support to end-users, troubleshooting hardware, software, and network issues, and ensuring smooth operations.Key Responsibilities:Technical Support: Deliver prompt and...

  • IT Support Specialist

    vor 1 Woche

    Genf, Genf, Schweiz Michael Page Vollzeit

    IT Support SpecialistAt Michael Page, we are seeking an experienced IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support to our end-users, troubleshooting hardware, software, and network issues to minimize downtime and ensure smooth operations.Key Responsibilities:Technical...

  • IT Support Specialist

    vor 4 Wochen

    Genf, Genf, Schweiz Michael Page Vollzeit

    Job Title: VIP SupportJob Summary:We are seeking a highly skilled and experienced IT Support Specialist to join our team at Michael Page. As a VIP Support, you will be responsible for providing top-notch technical support and maintenance to our clients.Key Responsibilities:Technology Support and Maintenance:Install, configure, troubleshoot, maintain, and...

  • IT Support Specialist

    vor 1 Monat

    Genf, Genf, Schweiz Michael Page Vollzeit

    Michael Page is seeking a skilled IT Support professional to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our IT systems. Your duties will include managing incident tickets, resolving software, hardware, and network problems, and deploying software...

  • IT Support Specialist

    Vor 4 Tagen

    Genf, Genf, Schweiz AXEPTA SA Vollzeit

    For AXEPTA SA, a prestigious company based in Geneva, we are seeking a skilled IT Support Specialist to join our team.Key Responsibilities:Manage User Service Requests and Incidents assigned to the teamManage Work Orders assigned to the teamProvide support to VIPs and Trading RoomsConfigure, install, and support PC hardware (desktop, Thin Client, laptop,...