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Senior IT Professional

vor 2 Wochen


Basel, Basel-Stadt, Schweiz Coopers Group AG Vollzeit

Coopers Group AG seeks a Senior IT Professional to support their IT Services team in Basel, Switzerland. This 100% contract opportunity has a duration of 12 months with possible extensions. As a 2nd-level IT support specialist, you will provide high-quality IT support services to VIP and senior management, working in a collaborative and dynamic IT environment.

Responsibilities:
  • Deliver exceptional IT support services, including IAM request management and administration.
  • Collaborate with IT and Security teams to maintain effective ITIL-based processes.
  • Provide proactive technical support to minimize downtime and optimize system performance.

To succeed in this role, you will need strong communication and problem-solving skills, willingness to provide on-call and after-hours support as needed, and experience with virtual meeting support, hardware repairs, staging computer devices, and client hardware installations.