Application Support Engineer
vor 3 Wochen
Als Teil des Teams von Implenia Schweiz AG unterstützt du die IT-Infrastruktur und -Anwendungen des Unternehmens. Du bist für die Wartung, Priorisierung und Koordination von Supporttätigkeiten verantwortlich und arbeitest eng mit den Fachabteilungen zusammen.
Deine Aufgaben
- Planung, Priorisierung und Durchführung von Wartungstätigkeiten gemäß ITIL
- Priorisierung, Qualifizierung und Koordination von Supporttätigkeiten nach ITIL
- Leitung des Lifecycle-Managements der Implenia-Anwendungslandschaft
- Schnittstelle zum 3. Level (Lieferanten-) Support
- Schnittstelle zum Business Application Owner und/oder den operativen Business-Einheiten
- Schnittstelle zu internen GroupIT-Fachabteilungen
- Analyse von Anforderungen, Konzeption und Übergabe von Softwarepaketierungsaufträgen an externe Dienstleister
- Konzeption, Standardisierung und Verbesserung der CMBD (Service Now)
Deine Qualifikationen
- Studium der Informatik oder vergleichbare Qualifikation
- Mehrjährige Erfahrung im Betrieb von IT-Lösungen und -Anwendungen
- Mehrjährige Erfahrung in der Applikationsverwaltung in Service Now
- Gute Kenntnisse in Microsoft-Basis-Technologien: Client- und Server-Betriebssysteme, AD, SQL und Powershell
- Fundierte Kenntnisse in Microsoft-Cloud-Technologien: Enterprise-Anwendungen [OIDC, SAML, SCIM], Azure DevOps, EntraID und Intune
- Ausgeprägte analytische und konzeptionelle Fähigkeiten
- Starke kommunikative Kompetenzen und Teamfähigkeit
- Eigeninitiative und agiles Denken
- Handeln stark an den Bedürfnissen unserer Kunden ausgerichtet
- Deutsch und Englisch sehr gut in Wort und Schrift
Was wir bieten
- Innovatives, nachhaltiges und internationales Arbeitsumfeld
- Junges und dynamisches Team, motiviert etwas zu verändern
- Einsatz von modernen Technologien
- Unterstützung der Mitarbeiterentwicklung (Förderung von Weiterbildungen durch die Implenia-Akademie)
- Flexible Arbeitszeiten inklusive Home-Office
- Implenia-Benefits, darunter (um nur einige zu nennen): eine unternehmenseigene Pensionskasse mit drei Beitragsstufen, 5 Wochen Ferien plus 9 Brückentage, Reiseversicherung für Sie und alle in Ihrem Haushalt lebenden Personen, Vergünstigungen für Implenia-Mitarbeitende auf Produkte und Dienstleistungen
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