Strategic CRM Product Visionary

About Us
Lombard Odier is a renowned global wealth and asset manager, driven by a strong focus on sustainable investing. As an innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalized banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents.
We have a history spanning over 225 years, providing a comprehensive offering of discretionary and advisory portfolio management, wealth services, and custody. Our investment house also offers asset management services and investment strategies through Lombard Odier Investment Managers and provides advanced banking technology to other financial institutions. Rethink Everything is our philosophy – it is at the heart of everything we do.
We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Our Technology & Operations (T&O) department maintains and develops our proprietary banking technology platform, used by the group but also provided to other private banks and financial institutions through a BPO business model.
Your Role
As a Product Owner in the field of CRM applications, you will form part of the Wealth Management software development team and report to the CRM product manager. This team works within an agile framework, regrouping all the front office products dedicated to bankers, relationship managers, clients, and control functions. In your day-to-day interactions, you will collaborate with peer product owners, product managers, project managers, business analysts, developers, and main business stakeholders, the private client unit.
Key responsibilities include developing a product vision and roadmap sustaining the organization's strategic direction. You will establish effective communication between business stakeholders and the product team, acting as the primary point of contact to ensure clear understanding and address emerging needs and issues. Additionally, you will perform market watch about potential competitors and alternatives, work with third-party suppliers to drive value, lead RFI/RFP processes, foster a positive product team dynamic, prioritize the backlog, set and communicate work priorities, create sprint goals, participate in project estimation costs, ensure high product quality, track product analytics, use these data to drive decisions, act as third-level support, oversee resolution of IT-related risks, audits, and problem management action items, and ensure external applications remain up to date and compatible with the technologies operated by the Bank.

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