Business Operations Technician
Vor 7 Tagen
We are seeking a talented IT Administrator to join our team in Zurich, supporting our business hubs, including Zurich and London, and users across several European countries.
Your Key Responsibilities
- Monitor and maintain the IT infrastructure to ensure high performance, reliability, and security.
- Provide technical support to internal staff, resolving hardware and software issues.
- Support network configuration, manage firewalls, VPNs, and troubleshoot connectivity issues.
- Implement and manage security protocols, antivirus software, patching, and updates; ensure compliance with data protection policies.
- Install, configure, and manage hardware and software, utilizing 'one touch' deployment strategies.
- Manage regular data backups, recovery procedures, and archiving processes to maintain data integrity and disaster recovery capabilities.
- Maintain detailed documentation for IT processes, procedures, and asset inventory.
- Assist with IT projects, such as system upgrades, deployments, and migrations.
- Liaise with external vendors for IT equipment, software licensing, and technical support agreements.
About You
- PREFERRED EXPERIENCE: 3+ years in IT Administration or Systems Support, preferably in a similar environment.
- Proficient with Mac (primary) and Windows (secondary) operating systems.
- Strong troubleshooting skills for hardware, software, and networking issues.
- Experience with IT Security and Cloud Management required.
- Relevant certifications (CompTIA A+, Network+, Microsoft Certified: Azure Administrator, or similar) are a plus.
- Soft Skills: Excellent communication skills, customer-service orientation, time management ability.
- Problem Solving: Strong analytical and problem-solving skills; able to prioritize tasks in a fast-paced environment.
- Good spoken and written English – our primary day-to-day communication language.
Our Offer
- Exceptional learning opportunities within a dynamic team.
- Attractive remuneration package.
- Extra-legal paid time off.
- Enhanced maternity and paternity leaves.
- Free fruit, snacks, and discounted healthy meals.
About Us
We deliver innovative vending solutions, transforming digital vending equipment into interactive points of sale. Our focus is on streamlining operations and capturing growth opportunities for vending operators and retailers alike.
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