Hardware and Software Support Professional

Vor 5 Tagen


Basel, Basel-Stadt, Schweiz D-ploy Vollzeit

D-ploy is a pioneering IT and Engineering Solutions company serving the EMEA region. Our goal is to provide bespoke IT solutions tailored to our clients' specific needs, leveraging cutting-edge technology to drive business outcomes.

We are currently recruiting an experienced IT Supporter to join our Basel, Switzerland, team, focusing on supporting clients within the pharmaceutical industry. As part of this role, you will have the opportunity to apply your technical expertise in a dynamic international environment.

In this position, you will be accountable for delivering high-quality technical support, identifying and resolving IT issues, and collaborating with internal teams to ensure seamless delivery of IT services.

Key Accountabilities

  • Provide expert-level technical support for hardware, software, and network infrastructure.
  • Analyze and resolve complex IT issues, often requiring collaboration with external vendors and internal stakeholders.
  • Design and implement IT solutions that meet business requirements, ensuring scalability and reliability.

Requirements

  • At least 2-3 years of experience in a similar position, preferably within the pharmaceutical industry.
  • Strong background in IT, including hardware, software, and networking.
  • Proven track record of resolving complex IT issues and improving system performance.
  • Familiarity with cloud computing platforms and virtualization technologies.
  • Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders.
  • Fluent English and German language skills, with additional languages being a plus.

What We Offer

  • Pioneering company culture and values.
  • State-of-the-art office facilities and resources.
  • Opportunities for professional growth and development.
  • Competitive salary and comprehensive benefits package.


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