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Process Improvement Expert

vor 3 Wochen


Genf, Genf, Schweiz Coba IT Consultants Vollzeit

Coba IT Consultants is a leading company that seeks a Process Improvement Expert - ITSM to join our team. As a Process Improvement Expert, you will play a key part in developing, documenting, and optimizing business processes and policies.

In this role, you will apply ITIL and Six Sigma methodologies to analyze and optimize business processes, identifying areas for improvement.

Your key responsibilities will include:

  1. Developing and documenting ITSM and ITIL processes, policies, and procedures.
  2. Analyzing and optimizing business processes, identifying areas for improvement.
  3. Engaging and managing senior stakeholders to ensure process alignment.
  4. Conducting audits to ensure compliance with internal controls and regulatory requirements.
  5. Managing privileged access processes to maintain security and compliance.
  6. Applying Six Sigma principles to improve process efficiency.

Our ideal candidate will have strong knowledge of ITSM, experience in process analysis and optimization, and ITIL certification is beneficial.