Banking Operations Associate

Vor 6 Tagen


Zürich, Zürich, Schweiz Bank of America Vollzeit

About Our Culture:

We pride ourselves on being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and making an impact in the communities we serve.

The Role:

This Senior Administrative Assistant role requires strong organizational skills, attention to detail, and the ability to manage both individual tasks and joint team responsibilities effectively.

Main Responsibilities:

  • Providing administrative support to Senior Management and a team within their respective division, ensuring seamless day-to-day operations.

  • Diary management, including organizing internal/external meetings, scheduling appointments, and handling sensitive and confidential material and information.

  • Establishing professional and effective communication with internal stakeholders and assistants in your area, as well as cultivating relationships with external clients and their assistants.

  • Managing telephone calls, taking ownership of queries and providing prompt responses, and managing email systems, prioritizing and responding where appropriate.

  • Arranging complex domestic and international travel, booking in advance where possible to ensure cost-effectiveness, and obtaining necessary visas.

  • Coordinating conference calls and video conferences internally and externally, utilizing Concur and iTrack forms/Salesforce as needed.

  • Understanding internal systems, such as Concur and Salesforce, and handling expenses accordingly, with a general understanding of bank policies.

  • Highlighting out-of-policy expenses to Business Managers for review and approval.

Requirements:

  • Fluency in Swiss German, German, English; basic knowledge in French/Italian beneficial.

  • Proven experience as an administrative assistant, office manager, or in a similar role, preferably in Corporate or Investment Banking.

  • A proactive style, with the ability to work independently and as a team player, demonstrating excellent organizational and multitasking abilities.

  • Capability to work efficiently in a pressurized environment, maintaining a mature, calm, and professional attitude at all times.

  • Excellent PC skills, including Word, Excel, PowerPoint, and Outlook, with a flexible approach to overtime and out-of-hours working patterns.

  • Accuracy and numeracy, with excellent communication skills written and verbally in Swiss German, German, and English.

  • Confidence in dealing with people of all levels, both internally and externally.



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