Retail Fashion Operations Manager

vor 2 Wochen

Genf, Genf, Schweiz Gi Group SA Vollzeit
About Us

Gi Group SA is a prestigious Accessories Luxury Brand in GENEVA, recognized globally for its fashion-forward approach. Our dynamic and fast-paced environment thrives on sales and fashion expertise.

Job Overview

We are seeking an experienced Retail Fashion Operations Manager to lead our store team and drive operational excellence. As a key member of our luxury retail team, you will be responsible for crafting a high-performing team through strategic staff planning and time management.

Key Responsibilities:
  • Team Development:
    • Craft a fashion-forward team through strategic staff planning and time management.
    • Lead recruitment, onboarding, and training processes for a stylish in-store team.
    • Set operational goals aligned with the essence of luxury fashion.
    • Provide regular feedback and conduct team development activities, fostering a culture of elegance and excellence.
  • Store Administration and Operation:
    • Elevate the shopping experience with meticulous in-store budgeting and finance management.
    • Coordinate administrative topics with a global perspective, ensuring seamless operations.
    • Provide insightful reports and highlight KPIs, aligning with the fashion industry's dynamic standards.
    • Liaise with HR for onboarding, feedback, and maintain impeccable store standards.
    • Uphold and implement Visual Merchandising guidelines, ensuring a fashion-forward atmosphere.
    • Safeguard inventory management standards and adapt to operational needs.
  • Customer Engagement:
    • Embody the role of a fashion brand ambassador, cultivating B2C relationships.
    • Enhance customer satisfaction, delivering impeccable client service.
    • Navigate contentious situations with grace, coordinating both sales and aftersales processes.
    • Cultivate and update the client database, developing strong business relationships with local partners.
Requirements:
  • A minimum of 5 years of experience in fashion retail management, with a keen understanding of the luxury sector.
  • Fluency in English and French.
  • Working knowledge of Microsoft Excel, Word, PowerPoint, and Outlook.
Compensation:

The estimated salary for this position is between $80,000 - $120,000 per year, depending on qualifications and experience.

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