International Operations Assistant
vor 1 Monat
The Role
We are seeking a motivated and customer-focused individual to join our team as an International Operations Intern at our Depot in Le Grand-Saconnex - Geneva.
As an International Operations Intern, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless experience from check-in to check-out. You will be the face of our brand, representing our values and delivering a world-class experience.
Key Responsibilities
- Front-office activities:
- Customer service and sales:
- Manage check-ins and check-outs, register guests, process payments, and provide information on campervan functionalities and terms and conditions.
- Back-office activities:
- Operations handling:
- Align reservations with available campervans, verify and prepare campers and road trip extras and kits.
- Quality control:
- Maintain campervans in top condition, identify and address maintenance or repair needs.
- Support activities:
- Support the team in monitoring stock, coordinating the fleet of campervans, and troubleshooting operational issues.
- Operations handling:
- Customer service and sales:
Requirements
- You are a student or recent graduate in Hospitality, Tourism, International Studies, Business Administration, or a related field.
- You are fluent in English, have a work permit, and a valid driver's license.
- You enjoy international environments and meeting new cultures.
- You possess a natural talent for connecting with people and have a strong customer service orientation.
- You have a problem-solving mindset and are comfortable with getting your hands dirty.
- You want a dynamic internship where you can apply theoretical knowledge and gain practical experience.
The Indie Commitment
- All internships are compensated, with the amount depending on location, country, and region.
- Online and on-the-job training to develop relevant skills, including guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management, and logistics.
- International opportunities and the possibility of integration into Indie Campers after the internship.
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