Account Manager
Vor 4 Tagen
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world.
Job SummaryWe are currently recruiting for an Account Manager role in Switzerland, ideally based near Zürich or Basel. This is an excellent opportunity to join us at a professional level in a division that drives the business forwards through providing a best-in-class service to our customers.
Key Responsibilities- Sell STERIS cleaning, disinfectant, and sterility assurance products to pharmaceutical and biotech manufacturers. Consult with customers and evaluate needs to recommend, sell, and support innovative solutions and ensure customer satisfaction.
- Identify and proactively seek out valid sales opportunities and methods to develop new customers and build sales with existing customers.
- Communicate customer requirements and assist in transitioning the sale of services to the appropriate internal cross-functional teams (Customer Service, Marketing, and Technical Service).
- Evaluate non-routine complaints from customers and take appropriate action to bring them to resolution.
- Identify opportunities to grow sales by researching potential product/service areas that may benefit customers. Educate customers on product lines and services.
- Provide competitor "intelligence" to marketing and operations functions.
- Provide timely reporting of activities to measure and progress against goals.
- Masters degree in a science-related field or engineering (both strongly preferred).
- Several years of sales experience to pharma manufacturer or cGMP industry-related experience required.
- Experience in consultative selling of technical products/services for cleanrooms.
- Knowledge of regulated industries (cGMP, GLP, or similar).
- Involvement with PDA, ISPE, or similar industry organization.
- Strong understanding of customer and market dynamics and requirements, with demonstrated ability to expand existing customer relationships as well as develop new ones.
- Experience using current CRM systems.
STERIS strives to be an equal opportunity employer. Salary range for this position is estimated to be between $90,000 and $120,000 per year, depending on qualifications and experience. The salary will be discussed during the interview process.
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